SWITCHWARE

National Bank of Bahrain to Install ATM Remote Key Loading

Manama, Bahrain: Continuing its tradition of providing the highest level of security and convenience for their cardholders, National Bank of Bahrain (NBB) has upgraded its installation of SWITCHWARE® 3.12 to begin a project for installing SWITCHWARE® Remote Key Loading functionality.

Unlocking Efficiencies with Remote Key Enabled ATMs

Saving time and cost, SWITCHWARE’s integrated Remote Key Loading (RKL) functions with RSA authentication includes support for both Diebold’s certificate-based protocol and NCR’s signature-based protocol. Key custodians no longer need to travel long distances to load keys into the ATM.

Saving Time, Ensuring Compliance, Better Resource Allocation

New keys can be remotely injected into ATMs without the need for a physical visit. Keys can be randomly regenerated using commands sent from SWITCHWARE, encrypted with the RSA key and then downloaded to the ATM. National Bank of Bahrain staff can now be used for more productive tasks and while both the bank and its customers benefit from increased security.

Remote Key Loading Benefits

  • Centralized initial key management
  • Dynamic key exchanging
  • Elimination of physical ATM key loading
  • Better utilization of staff and resources
  • No additional hardware required
  • Utilizes existing interface to the hardware security module (HSM)

Remote Key Loading Functions

  • ATM Remote key management
  • RSA authentication
  • Thales, Futurex and Safenet HSM support
  • NCR signature-based protocol support
  • Diebold certificate-based protocol support

While fraud mitigation measures have proven invaluable, past compliance with evolving key management protocols have been difficult and expensive to implement, involving a physical visit by a minimum of two key custodians to generate and deploy new ATM keys. Now, with CSFi’s Remote Key Loading, the costs of key generation, storage, and distribution processes are dramatically reduced.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits FraudBlock™, Deposit Automation, Remote Key Loading and our entire suite of products, services and solutions.

By : Sales & Marketing /June 14, 2017 /News, Remote Key Loading, SWITCHWARE /0 Comment Read More

Baiduri Bank to Implement SWITCHWARE High Availability

Brunei: Having long relied upon CSFi solutions for multi-vendor ATM driving and management, EMV support, disaster recovery, and on-line ATM/debit core authorization and EFT interfaces, Baiduri Bank is now implementing a new SWITCHWARE® high availability solution.

Operating in today’s super competitive 24/7 global economy means that mission critical applications can’t afford to be off-line. Stable system operations and maximized up-time are vital to the success of any large-scale banking operation. Customer loyalty and brand identity are tested and redefined with every transaction.

As one of the leading banks in the country, with a long record of financial innovation and pioneering activities, Baiduri Bank’s payment card business has the largest card member and merchant base in the region. It is the only bank in Brunei to hold franchises for four major card brands: American Express, Visa, MasterCard and China Union Pay.

CSFi offers a wide array of solutions designed to reduce downtime, monitor and optimize system performance, and thwart fraudulent activities.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, High Availability Solutions, Backup and Disaster Recovery, FraudBlock™, and our entire suite of products, services and solutions.

By : Sales & Marketing /May 11, 2017 /News, SWITCHWARE /0 Comment Read More

CSFi Supports Integrated Mobile Point of Sale (mPOS)

Enable mPOS or Lose Customers

A recent Juniper Research study found that smartphone and tablet-based mobile point of sale (mPOS) terminals will take on a significant role in businesses, handling 20% of all retail transaction value by 2021. The forecast concludes the use of mPOS systems will account for more than one in three point of sale (POS) terminals by 2021, driven by larger retailers adopting mPOS as part of their broader POS options. Regardless of the type or size of business, CSFi-supported mPOS solutions provide a vast array of value-added services and functionalities. If increased transaction speed, business efficiency, backend reporting and business analytics are important to your customer, CSFi can provide a solution.


mPOS FAQs

 mPOS FAQs
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Evolving Customer Expectations

Merchant bottom lines are connected to consumer experience. The rapid adoption of smartphones and tablets as a potential POS delivery channel in virtually every merchant category is a fact. Support of mPOS technology has become an assumed capability of any full service financial institution.

  • mPOS is a game changing solution for large and small merchants interested in increased business efficiency, sales, and customer retention. CSFi supports multiple mPOS solutions supporting EMV CHIP + PIN and NFC technologies as well as integration with real time inventory management and existing payment and specialized business software.
  • Retailers are turning tablets and phones into cash registers and mini ATM’s, facilitating payment and check out  regardless of the consumer’s location.

Bottom Line

  • Premier mPOS solutions can provide advanced access to existing front and backend functionalities, allow tie in to    existing sales management solutions, accounting and invoicing functions, CRM, marketing, inventory and other   specialized capabilities and software.
  • The ability of an mPOS solution to accommodate expanded functionalities beyond card acceptance and processing is a key differentiator between providers.
  • Blending traditional POS strategies with an mPOS strategy, retailers have the flexibility to leverage the power of existing retail management systems while taking advantage of the capabilities offered by mobile devices to connect with customers and sell anywhere.

Who to Choose?

  • The value, suitability, and scalability of any mPOS solution is determined by the capabilities of the provider.
  • The proven reliability of an underlying mPOS platform to support a variety of hardware/peripherals and technologies such as EMV, CHIP + PIN and NFC is key. The ability to provide or integrate with existing advanced sales accounting and invoicing functions, CRM marketing and inventory management solutions is equally important.

CSFi’s ability to blend traditional POS devices with the latest mPOS technologies affords financial institutions maximum flexibility in leveraging the power of both new and legacy retail management and accounting systems. CSFi-supported solutions allow customers to take full advantage of virtually any point of sale payment technology. Contact CSFi today to find out we can help you offer these new and revolutionary payment services to your local merchants.

By : Sales & Marketing /April 28, 2017 /mPOS, News, SWITCHWARE /0 Comment Read More

Data Center Inc. is Live with SWITCHWARE G4

Hutchinson, KS: Data Center Inc. (DCI) has now completed the conversion to SWITCHWARE® G4 to manage a network of multi-vendor ATMs for nearly 150 banks and financial institutions throughout the United States. Since 1963, the company’s superior technology solutions have enabled the improved profitability and competitive position of their customers. Operating as a data center, hundreds of community banks rely upon DCI to provide the most advanced core bank processing and management solutions available to keep them ahead of their ever-changing technology needs.

A leader in advanced web-based core technology, the latest release of their flagship “iCore 360” core banking system, and broad suite of ancillary products, provide a proven end-to-end solution for the optimization of every aspect of banking operations. The selection of SWITCHWARE G4 with Sentinel™ Alert Notification System to drive all of its customers ATMs ensures the peak performance and security of this critical delivery channel, resulting in increased operating efficiency, profitability and cardholder satisfaction.

SWITCHWARE G4 supports a wide variety of ATM brands with current implementations driving several hundred ATMs each using a single instance of SWITCHWARE.

SWITCHWARE® G4 EMV. SWITCHWARE’s EMV support functions now provide DCI with an “end-to-end” EMV solution for both ATM acquiring and smart card issuance, enabling conformance to current and future EMV standards for payment processing of smart card transactions and include:

  • Offline PIN verification
  • Application cryptograms (ARQC/ARPC validation)
  • Card risk management (offline risk parameters and authorization controls)
  • Card security code (CSC, CVV, CVV2), Chip card security Code (iCVV or Chip CVC)
  • Card verification results (CVR) support
  • Cardholder Verification Methods (offline, fallback, online, signature, no CVM)
  • All chip cards (ICC, contact or contactless, dual interface)
  • Combined DDA & Application (CDA) cryptogram support
  • Issuer Scripting & Issuer Action Codes (IACs)
  • Message Authentication Code (MAC) support

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, G4 Web-Based Apps, Sentinel™, FraudBlock™, EMV support, Virtualization, and our entire suite of products, services and solutions.

By : Sales & Marketing /April 11, 2017 /EMV Chipcard, News, SWITCHWARE /0 Comment Read More

DFCC Bank to Implement Person to Person (P2P) Cardless ATM Withdrawals

Colombo, Sri Lanka: DFCC Bank customers will soon be able to generate cardless cash payments to other individuals from any of its SWITCHWARE® P2P supported ATMs.

For over 60 years, DFCC has remained committed to creating sustainable value for the communities in which it operates. The bank has evolved and diversified to meet the changing needs and aspirations of both its customers and an emerging economy.

With the Implementation of CSFi’s SWITCHWARE cardless P2P solution, the bank will allow its cardholders to transfer funds to virtually anyone whether or not the recipient has a bank account as long as they have access to one of the bank’s SWITCHWARE driven ATMs.

Convenient and secure, cardless P2P ATM withdrawals increase transaction volumes and revenues. As a value added feature, it promotes client loyalty by eliminating the threat of customers seeking outside P2P providers. Additionally, it provides an opportunity to offer banking services to the unbanked and cultivates increased use of ATM’s in developing countries.

The transactions will be initiated on the bank’s Internet/Mobile Banking system, where the Bank customer (sender) requests a cardless withdrawal transaction for a specified amount and enters the receiver’s mobile information. The receiver will receive a Customer ID on their mobile phone and instructions on contacting the sender for the PIN they will enter at the ATM. This Customer ID and PIN is used by the receiver to withdraw cash from the Institution’s ATM.

A software only upgrade, the implementation of SWITCHWARE’s cardless P2P ATM withdrawal feature will not require the purchase of new hardware or server equipment.

Cardless P2P Withdrawal Benefits

  • Securely transfers money to virtually anyone whether or not they have a bank account
  • Instant transfer and immediate fund withdrawal capability
  • Low cost alternative to cashier check or wire transfer
  • Compatible with any mobile device or telecom carrier
  • Auto introduction to new customer prospects
  • Revenue generation via fees
  • Shorter “in branch” teller lines allowing more time for teller promotion of high value products and services

To learn more, Register now at CSFi.com to enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, Cardless P2P Withdrawals, and our entire suite of products, services and solutions.

By : Sales & Marketing /April 04, 2017 /Cardless Withdrawal, News, SWITCHWARE /0 Comment Read More

NYMBUS Live with SWITCHWARE G4

nymbus_iconMiami Beach, FL: NYMBUS, Inc. has gone live with SWITCHWARE® G4 to provide a multi-institutional data center debit switching solution for its first four financial institutions. These first banks are strictly using the middleware solution, but new banks to be added will include ATM device driving.

The installation of SWITCHWARE G4 will be employed by NYMBUS to support multiple financial institutions and utilize CSFi’s G4 web-based apps for powerful single sign-on monitoring and management of the new interface between the NYMBUS core banking system and Pulse EFT network.

“We are constantly on a quest to provide the best, most seamless and effective solutions to our financial clientele and finding the right partners is at the heart of this pursuit” said Scott Sharp, Chief Operating Officer of NYMBUS. “With that in mind, it was an obvious choice to select CSFi and its best-in-class SWITCHWARE product.”

“Along with neural network (learning based) fraud prevention solution at the network level and customized rules built into our NYMBUS core, CSFi also offers us a world class fraud prevention system, FraudBlock™.  Fraud prevention requires a layered approach and CSFi’s solution presents the perfect augmentation to NYMBUS’s security and fraud prevention model.”

Operating in a VMware virtual environment, the SWITCHWARE G4 installation includes integration with the Sentinel™ alert notification system for unattended monitoring of NYMBUS core system interfaces, the Pulse EFT network connection and much more. The seamless integration of SWITCHWARE also included certification with each NYMBUS core system, the Pulse EFT network and setup, plus configuration and testing for EMV chip card issuing.

NYMBUS is disrupting the core banking industry and providing a full-stack, end-to-end solution that never previously existed. Transforming the way traditional banks support and interact with their customers, the company offers its clients a modern, holistic software system that includes core banking functionality, single sign on access to an impressive suite of applications and the hardware and network infrastructure to power it all. Utilizing a private hosting environment, the NYMBUS IT infrastructure employs the highest security protocols in the industry.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, G4 Web-Based Apps, Sentinel™, FraudBlock™, EMV support, Virtualization, and our entire suite of products, services and solutions.

By : Sales & Marketing /November 23, 2016 /News, SWITCHWARE /0 Comment Read More

Republic Bank Limited Live with SWITCHWARE 3.12

rbl_iconPort of Spain, Trinidad and Tobago: Recognizing the importance of deploying innovative solutions that anticipate customer’s future banking requirements, Republic Bank Limited is now live with SWITCHWARE® 3.12. Since its inception as the Colonial Bank in 1837, the Republic Bank Group with total assets of nearly US $10.5 billion has become one of the largest and most profitable banks in the English-speaking Caribbean, serving the region for over 178 years. The bank operates the largest branch network (41 branches) and the most extensive Automated Banking Machine network (137 ABMs at 83 locations) in Trinidad and Tobago.

Certified PA-DSS v2.0 compliant, the upgrade to the latest SWITCHWARE® version was performed using CSFi remote integration services and includes integrated support for full EMV, POS/M-POS and merchant management functionalities. In addition, the new system enables implementation of a host of additional new features and options including:

 TotalCARE™

The seamless upgrade to this robust and globally proven ATM driving and Debit Card management platform was achieved using CSFi’s proprietary TotalCARE™ quality assurance testing and migration services. Utilizing a clone and target system to mirror the bank’s existing and future production systems, rigorous testing using CSFi developed utilities ensured that all compatibility, OS and application errors were identified prior to migration, ensuring flawless performance in the banks unique operational environment.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, TotalCARE™, G4, Sentinel™, FraudBlock™, EMV support and our entire suite of products, services and solutions.

By : Sales & Marketing /October 19, 2016 /News, SWITCHWARE, TotalCARE /0 Comment Read More

Point Bank Upgrading to SWITCHWARE G4

pntbk_bankPilot Point, TX: Point Bank is upgrading to a virtual implementation of SWITCHWARE® G4. The new system, deployed on a VMware ESXi platform, will include certification and implementation of First Data STAR Real-Time Card Maintenance (RTCM) functionality.

An independent locally owned bank serving the community since 1884, Point Bank currently has nine branch locations and plans for future expansion.  The bank’s decision to upgrade to SWITCHWARE G4 was made after identifying it as the most cost effective and reliable solution for its planned migration to a real-time, fully EMV compliant payment processing platform. SWITCHWARE G4 will provide Point Bank with the flexibility and scalability necessary to support any and all of the bank’s future payments processing initiatives.

First Data Star RTCM will enable the instant identification and leveraging of current trends in card usage and system status important to realizing the full revenue potential of their debit card programs including real-time access and reporting on all critical debit card activity:

  • Current activity and balances
  • Account transfers
  • Interchange fee generation
  • Debit card activations
  • Effectiveness of rewards and loyalty programs
  • Changes in personal cardholder preferences
  • Faster resolution of transactional disputes
  • Suspicious or fraudulent activity and more

The advanced features of SWITCHWARE G4 will ensure that both the bank and its cardholders are relying upon the most advanced, secure and feature rich debit card management technology available.

The G4 upgrade will continue existing support for already enabled advanced functionalities including FraudBlock™, Sentinel™, and Datacard® “CardWizard® for instant card issuance.

Providing an at-a-glance view of the entire debit payment network, the G4 front end interface’s exponential improvement in system navigation, transaction processing management, and general system control ensures that every authorized user can easily utilize the system’s full capabilities. G4 base system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • FraudBlock™ integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™ Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Advanced “drill down” transaction and cardholder research and reporting
  • Secure, single point of card maintenance entry
  • Automated job/task schedule management
  • ATM inactivity status updates
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • On-demand network denial rules
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more about SWITCHWARE G4’s multi-vendor support of functionalities increasing operational productivity and profitability, register now at www.csfi.com. Read more about SWITCHWARE®, FraudBlock™, Deposit Automation and Cash Recycling, RSA Remote Key loading, Instant Card Issuance, Cardless Withdrawals, Cardholder Alerts, and our entire suite of products, services and solutions.

By : Sales & Marketing /October 04, 2016 /FraudBlock, News, SWITCHWARE /0 Comment Read More

Republic Bank Ltd. (Suriname) to Interface to CardWizard® for Instant Card Issuance

rbl_iconPort of Spain, Trinidad and Tobago: Already relying on CSFi’s SWITCHWARE® G4 solution to manage their electronic payments environment, Republic Bank Ltd. (RBL), one of the largest and most profitable banks in the English-speaking Caribbean, will soon be adding instant EMV card issuance to the menu of customer service innovations provided by Republic Bank Ltd. (Suriname) in order to build, enhance and sustain satisfying customer relationships.

The implementation of CSFi’s SWITCHWARE real-time interface to the Entrust Datacard CardWizard® instant card issuance system aligns with RBL’s long standing belief in achieving complete customer satisfaction through service excellence. Once deployed, the new configuration will allow the bank to issue new EMV cards instantly and interface directly to SWITCHWARE to activate the cards for use.

Whether issuing a new card or replacing a lost or stolen card, instant card issuance represents a truly differentiating and customer friendly innovation enabling both new and existing customers to walk into a branch and within minutes receive a fully activated payment card.

Instant Card Issue Benefits

  • Enhanced Cardholder Experience New cards are issued and activated immediately
  • Enhanced Security Instant issuance eliminates the risk of cards being lost or stolen in the mail
  • Lowered Costs Eliminates the cost of temporary card issuance and other shipping and handling expenses
  • Increased Revenues Instant card activation facilitates immediate generation of interchange revenues
  • Customer Loyalty and Retention Instant card issue acknowledges customers’ “right now” sensibilities

Easily integrated with SWITCHWARE customers’ current card issuing capabilities, CSFi’s instant card issue functionality makes it easy to add instant card issuance to any “customer-first” menu of convenient card services and features.

To learn more about Instant Card Issuance, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of Instant Card Issuance, SWITCHWARE®, G4, EMV support and our entire suite of products, services and solutions.

By : Sales & Marketing /August 26, 2016 /News, SWITCHWARE /0 Comment Read More

GBTI Chooses CSFi’s CardWizard® Real-time Interface

gbti_logoGeorgetown, Guyana: The Guyana Bank for Trade & Industry Ltd. (GBTI) has a rich and successful history of over 170 years that began with the establishment of the first commercial bank in British Guiana. A key driver of that success has been consistency in deployment of banking solutions aligned with customer lifestyles and business needs

Whether issuing a new card or replacing a lost or stolen card, Instant Card Issuance represents a truly differentiating and customer friendly innovation enabling both new and existing customers to walk into a branch and within minutes receive a fully activated payment card.

Currently, using an outsourced card provider to generate new cards, GBTI has licensed CSFi’s real-time interface to the Entrust Datacard CardWizard instant card issuance system. Once deployed, the new configuration will allow GBTI to issue new EMV cards instantly and then interface directly to SWITCHWARE® to instantly activate the cards for use.

Instant Card Issue Benefits

  • Enhanced Cardholder Experience New cards are issued and activated immediately
  • Enhanced Security Instant issuance eliminates the risk of cards being lost or stolen in the mail
  • Lowered Costs Eliminates the cost of temporary card issuance and other shipping and handling expenses
  • Increased Revenues Instant card activation facilitates immediate generation of interchange revenues
  • Customer Loyalty and Retention Instant card issue acknowledges customers’ “right now” sensibilities
  • Differentiation Instant card issue is expected by customers and a capability that separates the best from the rest

Today, GBTI with a SWITCHWARE® supported network of twelve branches, offers its clients a full range of modern banking services including Direct Banking and Debit Cards, a countrywide network of ATMs and Point of Sale Terminals, and a large network of correspondent banks facilitating international business transactions.

Easily integrated with SWITCHWARE customers’ current card issuing capabilities, CSFi’s Instant Card Issue functionality makes it easy to add Instant Card Issuance to any “customer-first” menu of convenient card services and features.

To learn more about Instant Card Issuance, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of Instant Card Issuance, SWITCHWARE®, EMV support and our entire suite of products, services and solutions.

By : Sales & Marketing /August 10, 2016 /EMV Chipcard, News, SWITCHWARE /0 Comment Read More