Author Archives Sales and Marketing

New Year…New Challenges

Hacked

In 2019 threats to ATMs and cardholder account security are on the rise. The wide spread adoption of EMV chip enabled cards in the US has resulted in a decrease in card skimming and counterfeit card issuance, but ushered in a new era of ATM “jackpotting”, “shimming”, “account takeover”, “malware injection”, “spoofing” and “card-not-present” fraud. Increased incidence of data theft is no coincidence…Data facilitating account takeover and compromise is a valuable commodity and established “compromised accounts” are fetching top dollar on dark net auction sites.

Flexible and Effective Hybrid Solutions

Flexibility is the key to combating an evolving threat matrix. Hybrid multilayered solutions are the most effective in mounting a defense against emerging financial threats. The capability of core fraud detection and prevention systems to incorporate the best solutions available regardless of the provider is paramount to success.

Dedicated to the recognition and integration of fraud detection technology effective in thwarting emerging threats, every element of the CSFi suite of electronic payments solutions and services is designed to keep its customers competitive and secure in today’s and tomorrow’s marketplace. CSFi’s core fraud defense systems and capacity to seamlessly integrate with complimentary solutions qualify it as a global leader in the battle against financial crime at the ATM and beyond.

To learn more Register now at CSFi.com. Once registered, users have access to brochures, videos and additional information describing the features and benefits of SWITCHWARE® G4, FraudBlock™, High Availability, EMV support,  and our entire suite of products, services and solutions.

By : Sales and Marketing /February 11, 2019 /Featured News, News /0 Comment Read More

Annual ATM Vendor Conferences

CSF International logo

In order to stay abreast of the latest in self-service technologies, CSFi continues its commitment to attend relevant vendor conferences. The past year’s hottest topics included fraud detection and prevention as well as P2P cardless ATM withdrawals. In 2018, CSFi participated in the Diebold TAG/PIX conference held in Las Vegas and the NCR Summit conference held in Atlanta. Check CSFi.com and our social media sites regularly for announcements of CSFi event participation.    

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Learn more about how FraudBlock™ can be used to combat fraud, ATM Encryption Solutions (SSL/TLS) can be used to secure your ATM network communications and Cardless P2P Withdrawals can be supported at SWITCHWARE® driven ATMs.

By : Sales and Marketing /January 30, 2019 /Events, News /0 Comment Read More

CSFi Completes NCR Edge 10 Certification

Windows 10 logo

The Clock is Ticking

The longer an ATM sits without updated security patches and updates, the more vulnerable it becomes. On January 14, 2020 Microsoft will end support for Windows 7. CSFi has long been collaborating with strategic partners and global customers to ensure that the migration to Windows 10 is as seamless as possible.

Today and Tomorrow

Designed to simplify the monitoring and management of today’s and tomorrow’s emerging payments technologies, CSFi’s SWITCHWARE® G4 and EZswitch® solutions are well positioned to support the migration to Windows 10. SWITCHWARE G4 and SWITCHWARE® Version 3.12 desktop applications have already been certified as Windows 10 compatible and have recently completed NCR Edge 10 certification.

Avoid Negative Consequences

The ability to deploy the latest innovations in technology is key to maintaining a safe and secure environment. Running an unsupported operating system is not advisable for a host of reasons. The upgrade to Windows 10 should be viewed as an opportunity to embrace the latest in future software innovation. Able to interface with virtually any “open standards” third party application or EFT connection, CSFi solutions allow for easy integration with “best of breed” legacy or future additions to an electronic payments operating environment.

For more information about the dangers of running an unsupported operating system and easing your migration to Windows 10, Contact CSFi today.

By : Sales and Marketing /January 28, 2019 /Uncategorized /0 Comment Read More

SWITCHWARE 4.0 PA-DSS Validated for PA-DSS v3.2

PCI Security Standard Council logo

CSFi has achieved PA-DSS v3.2 payment application validation for SWITCHWARE® 4.0. In the wake of growing electronic transaction fraud and data leakage, the PCI Security Standards Council, has updated industry-wide standards to improve authentication, third party accountability and software design. The PA-DSS validation was conducted by SISA, a PA-QSA Payment Application Quality Assessor company. For a full list of PA-DSS validated payment applications please click here.

By : Sales and Marketing /January 23, 2019 /Uncategorized /0 Comment Read More

SSL/TLS Update

tls 1.2

CSFi continues to advance the security of ATM communications originating from SWITCHWARE® driven ATMs using the latest in SSL/TLS security.  CSFi currently has two active international SWITCHWARE pilot sites implementing TLS 1.2 that will collectively secure communications from nearly 1,000 ATMs when completed. All pilot sites support NCR ATMs, (Diebold support is planned in the near future) and utilize different certificate authentication methods. 

Leveraging existing Backup/DR infrastructure, CSFi’s SSL/TLS solution has the advantage of integrating seamlessly with SWITCHWARE®, requiring no additional third party hardware components or third party interfaces. For more information, please click here.

By : Sales and Marketing /January 23, 2019 /Uncategorized /0 Comment Read More

From Skimming to Shimming

Cartoon character (thief) sneaking off with credit card.

Chip and PIN technology has become the new standard for payment card transactions, but the continued existence of magnetic stripes and ingenuity of card fraudsters insures that card based and other transactions are at risk. While proven more secure than magnetic stripe only cards, non EMV compliant or compromised terminals and card “fall back” events defeat the safety features of EMV chips and provide a playground for card fraudsters.

Shimmers…next generation Skimmers

One of the latest hacks targeting credit and debit cards is the “shimmer.” Deeply inserted and sandwiched directly between the card’s chip and an ATM or POS system’s card reader, it is embedded with a microchip and flash storage capable of accessing a card’s EMV chip, the card number and more. It is invisible to the cardholder and unlikely to be affected by most anti-skimming, jamming or detection solutions. Collected information can be used to create a cloned magnetic stripe card.

Problem:

A CSFi customer was recently slammed by a skimmed card attack. Approximately 15 skimmed/cloned cards had been used at multiple ATMs at least 10 times each at $500 per withdrawal. They were getting hit hard and fast by continuing on-us fraudulent transactions. With losses averaging over $5,000 per card at the time of discovery, they needed a solution fast.

The Solution:

Deploying SWITCHWARE® Check BIN Limits functionality, the bank enabled CSFi’s Sentinel™ Alert Notification System to provide institution wide real-time monitoring and alerts for any violation of customizable card withdrawal rules at any ATM in their fleet. Designed to detect behavior consistent with fraudulent card use at the ATM, the bank was able to track potentially fraudulent behavior in real time and minimize losses.

With no comprehensive real-time fraud monitoring solution yet in place, the bank relied upon the capabilities of CSFi, SWITCHWARE® and Sentinel™ to stem the tide of losses from multiple on-us ATM withdrawals on the same cards. When future suspicious transactions occurred, the bank was immediately notified of the BIN, Card Number, Sequence Number, Transaction Amount, and location of the event through CSFi’s Sentinel Alerts.

While certainly not a substitute for CSFi’s far more comprehensive and robust FraudBlock® Real-Time Fraud Protection and Prevention System, monitoring and alert functionality proved invaluable in the early identification of fraudulent card activity and minimization of card losses.

What’s next? Who wins?

The best deployed technology always wins. Modern transaction monitoring, fraud analysis and real-time authorization controls give the prepared bank the upper hand. CSFi real-time card fraud prevention tools allow for split second recognition of troubling transactional activity, an opportunity for immediate response, reduced chargebacks, and an enhanced customer experience.

FraudBlock™ Real-Time Fraud Protection System

Designed to detect transaction anomalies, CSFi’s FraudBlock is an easy-to-use solution that provides granular “down to card level” control of fraud risk. Designed to combat the efforts of fraudsters today and tomorrow, including card not present transactions, FraudBlock puts the bank in charge. FraudBlock can stop fraud before it happens.

  • Block fraud at the cardholder level
  • Alert of fraud based patterns of cardholder use
  • Block fraud in real-time and background
    Inspect transactions as they are being processed or immediately after approval.
  • Allow instantaneous “on the fly” implementation, disablement, or modification of fraud rules and post review actions
    No waiting on an EFT or ATM network.
  • Block fraud using On-Demand Network Denial Rules
    Build denial rules that reject transactions using values on the ISO8583 messages.
  • Automate “on demand” blocking or authorization based on changes to card status
  • Build or copy custom rules
    Card issuers can build custom rules specific to their needs or copy existing rules to modify them.
  • Block fraud outside the country
    Isolate fraudulent transactions from a specific country or designate a specific set of countries as “risky.”
  • And so much more…

For more information on optimizing the security of your transaction environment contact a CSFi representative today.

Visit CSFi.com and Register now to watch a video of FraudBlock in action and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information describing the features and benefits of SWITCHWARE® G4, FraudBlock™, ATM Encryption Solutions, Sentinel™, EMV support, and our entire suite of products, services and solutions.

By : Sales and Marketing /January 23, 2019 /Uncategorized /0 Comment Read More

Mascoma Bank Selects SWITCHWARE G4 & FraudBlock

Mascoma Bank logo

Lebanon, NH: For nearly 120 years Mascoma Bank has exceeded the expectations of the customers, community and employees it serves. CSFi has been chosen to continue a long tradition of profitably providing an array of financial products and services to meet the changing needs of consumer and business customers.

By the end of 1899, Mascoma Bank assets totaled less than $27,000. Now, with over $1.7 Billion in assets and 25 offices, the interstate commercial bank has chosen CSFi’s  SWITCHWARE® G4,  FraudBlock™ and POS and mPOS systems to continue their proud tradition and provide card management, ATM and ITM driving, and future merchant acquiring services to retail customers and local businesses.

Mascoma is a modern bank. Learn more about their history, vision, and commitments including online banking, mobile banking, e-wallet, innovative ATM/ITM services, and other bank offerings by clicking here: MascomaBank.com

SWITCHWARE® G4

Designed to streamline operations and simplify the monitoring and management of both today’s and tomorrow’s emerging payments technologies, the bank will rely upon SWITCHWARE G4 for the routing of all acquired transactions, ATM monitoring, and maximum system availability. Providing support for multi-vendor ATM fleets around the world, SWITCHWARE drives thousands of ATMs in over 20 countries.

SWITCHWARE support functions provide “end-to-end” EMV solutions for smart card issuance and acquiring and enable conformance to current and future EMV standards for processing smart card transactions including:

  • Offline PIN verification
  • Application cryptograms (ARQC/ARPC validation)
  • Card risk management (offline risk parameters and authorization controls)
  • Card security code (CSC, CVV, CVV2), Chip card security Code (iCVV or Chip CVC)
  • Card verification results (CVR) support
  • Cardholder Verification Methods (offline, fallback, online, signature, no CVM)
  • All chip cards (ICC, contact or contactless, dual interface)
  • Combined DDA & Application (CDA) cryptogram support
  • Issuer Scripting & Issuer Action Codes (IACs)
  • Message Authentication Code (MAC) support

FraudBlock™

FraudBlock is CSFI’s dynamic, real-time fraud detection and prevention solution designed to integrate seamlessly with SWITCHWARE to reduce fraud losses and boost cardholder confidence. FraudBlock will provide Mascoma Bank with real-time fraud monitoring and research, and the capability to stop fraud before it happens. The highly parameterized rules-based nature of the system will allow extreme flexibility in tailoring functionalities to meet current and future business requirements of the bank and its customers.

The ability to accommodate the latest innovations in profit maximizing technology is more important than ever. The flexibility and scalability of SWITCHWARE G4 is unsurpassed. Learn more about incorporating the transaction processing power, scalability and functionalities of SWITCHWARE with G4 Web-based Apps in your unique ATM operating environment. Contact Sales to arrange for a personal appointment.

Learn more…Register now at CSFi.comOnce registered, users have full access to brochures, videos and additional information describing the features and benefits of our entire suite of products, services and solutions.

By : Sales and Marketing /January 18, 2019 /Announcements, FraudBlock, News, SWITCHWARE /0 Comment Read More

Longview Capital Corporation Chooses EZswitch G4

Longview Capital Corp logo.

Newman, IL: Longview Capital Corporation is a closely held four bank holding company whose mission is to serve the rural areas of central Illinois and West Central Indiana.  For nearly a decade, Longview Capital has relied upon CSFi to provide the most advanced technology available to support the connection between their core banking systems and EFT networks.

The virtual implementation of their EMV ready upgrade from EZswitch® Plus to EZswitch® G4 will immediately enhance their cardholder’s experience by taking advantage of the latest EZswitch enhancements.

EZswitch G4 base system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, single point of card maintenance entry as well as an expanding menu of additional features and options reducing fraud losses and streamlining management of debit card operations:

  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and job/task schedule managing
  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel II Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules
  • ATM Inactivity Alerts
  • Stand-in authorization using a positive balance file (PBF) and/or card limits
  • Secure, single point of card maintenance entry
  • System health check monitoring including all connections and database status
  • Reconciliation subsystem
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more….

G4 Web-based Apps

The new G4 web-based apps front-end and intuitive navigational tools will enable every user to easily employ the new system’s full capabilities, including: at-a-glance real time system wide monitoring and advanced card maintenance and transaction research and reporting.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, EMV support, FraudBlock™, and our entire suite of products, services and solutions.

By : Sales and Marketing /December 26, 2018 /Announcements, EZswitch, News /0 Comment Read More

Citizens Bank of Kilgore Chooses EZswitch G4

Citizens Bank logo.

Kilgore, TX: Citizens Bank of Kilgore has chosen EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Elan EFT network.

First chartered in 1949, Citizens Bank’s hometown approach to banking has long been focused on devotion to community and personalized service. Now with access to 11 full service Banking Center locations and ATM’s, the bank’s customers have access to a full array of financial services and products delivered with the strength of a community bank that has approximately $430 million in assets, $335 million in deposits and $53 million in capital.

Globally proven to lower costs, boost revenues, and improve operational efficiency, the upgrade from CSFi’s EZswitch® 2010 Plus to EZswitch® G4 will ensure that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available. The installation will also include implementation of CSFi’s Sentinel II Alert Notification System, integrated support for activation of full future EMV functionality and utilize CSFi system integration services for the conversion process.

G4 Web-based Applications

Providing the bank with powerful front-end tools for managing their new system, the G4 Web-based “at-a glance” view of the entire debit payment network includes powerful and intuitive navigation tools including “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

Additional EZswitch G4 system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, and single point of card maintenance entry as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™  II Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand G4 Network Denial Rules
  • Support for multiple ATM/ EFT/core banking systems and third party network connections
  • ATM inactivity status updates
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel™, FraudBlock, EMV support, and our entire suite of products, services and solutions.

By : Sales and Marketing /December 21, 2018 /Announcements, EZswitch, News /0 Comment Read More