EZswitch Questionaire (Sentinel and G4-web) Go Back EZswitch Questionnaire (Sentinel and G4-web) Bank Name*Sentinel Notification ContactsSentinel™ is an optional product that can be used with EZswitch® to send alert notifications to pre-defined staff members or even third party representatives. Please provide contact information for the following types of e-mail alerts: Who to contact in case of issues with the core system or EFT network connection? First Last Who should we notify when the core banking system (e.g.) Precision or your ATM/EFT network (i.e., Fiserv EFT, First Data Star, Elan, Shazam, etc.) is unavailable?Email Who to contact in case of issues related to file transfer? First Last Files are not transferred (transaction posting file, reports, etc.)Email Who to contact on all other issues? First Last Other EZswitch® system related issues (database backup, low disk or database space, etc.)Email G4 Web-Based Application InformationThe G4 “thin” client frontend system provides an entirely new look-and-feel for users who access EZswitch® to perform transaction research and system monitoring tasks. The new apps use the latest technology for single sign-on support by integrating with LDAP or Active Directory. G4 apps eliminate the need for version control of client software installed locally on a PC. Users rely on a web-browser to access the system. G4 web-based apps display an at-a-glance view of the switch network. The enhanced and intuitive navigation tools allow any user easy access to the application’s full capabilities. Additional modules for managing batch file delivery, scheduled tasks, and monitoring of system performance and disk space are included Do you use Active Directory? Yes No If yes, please provide the IP address of the Active Directory Domain Controller on the EZswitch Network Configuration FormIf you answered yes, have you added the Windows Virtual Server? Yes No If you answered yes above, please add the Windows Server VM (referred to as the SwitchView PC on the Network Diagram mentioned above) to your Windows Domain and add the ‘csfi’ user on the Domain with Administrator privileges on the local server.Is the user ‘csfi’ you created for CSFi to log on to the SwitchView PC on your Domain? Yes No NOTE: The ‘csfi’ user will be used by CSFi to access the system and provide support when needed.Fraud ProtectionFraudBlock and Fraud Network Denial rules are features in the CSFi software designed to mitigate fraudulent card usage. Please answer the questions below to help establish the initial card protection settings and rules.Please select countries that you wish to block?AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCosta RicaCôte d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFijiFinlandFranceFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGreeceGreenlandGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiNorth KoreaSouth KoreaKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSpainSri LankaSudanSudan, SouthSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.YemenZambiaZimbabwePlease select U.S. states that you wish to block?AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces PacificPlease indicate any specific merchants (using Reg-E address or Terminal ID) that you need blocked?Please describe any special fraud scenarios that you need help in blocking or preventing?