Midland, TX: Employing the most advanced technology available to provide the best customer experience possible, West Texas National Bank (WTNB) has upgraded from EZswitch® Plus to EZswitch® G4 with FraudBlock™ (Full Edition) and Real-time Card Maintenance (RTCM).
The new system, with integrated EMV support capability, will provide immediate and recognizable benefits to both the bank and its customers. The new G4 front end and integrated FraudBlock real-time fraud detection and prevention system will streamline operations, providing a single-point of entry for real-time card maintenance and the ability to stop card fraud before it happens.
Additionally, the VMware ESXi installation of EZswitch G4 will utilize the system’s support for the First Data Star RTCM interface. RTCM enables instant access to debit card activity and leveraging of current trends in card usage essential to maintaining peak operational efficiency and realizing the full potential of their debit card programs.
With the implementation of CSFi’s proprietary RTCM solution, any changes to a card record performed from the bank’s core system instantly flows to EZswitch G4 and on to the First Data STAR EFT network. In the past, the bank relied upon sending batch files at the end of the day to update the card record kept on the EFT network.
The new system will improve the bank’s cardholder experience with real-time balance updates, real-time fraud protection, stand-in processing and support for many additional options and features.
FraudBlock™ is CSFI’s dynamic, real-time fraud detection and prevention solution designed to integrate seamlessly with EZswitch® G4 to reduce fraud losses and boost cardholder confidence. The highly parametrized, rules based nature of the system allows extreme flexibility in the tailoring of functionality to meet both current and future business requirements.
FraudBlock™ features include:
- Real-time transaction processing
- Blocking fraud at the cardholder level
- Unlimited on-demand network denial rules
- Risky merchant, country and “other “category designations
- Override feature for individual cardholders
- Easy viewing and reporting on transaction data, rules validation results and statistics and more
FraudBlock’s advanced capabilities and intuitive user interface enable the easy analysis of historical and real-time data necessary to identify suspicious activity and invoke pro-active rule modifications critical to addressing emerging threats.
To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, FraudBlock™, EMV support and our entire suite of products, services and solutions.