Maysville, MO: Seeking to maximize operational efficiency and take advantage of the latest features and enhancements of EZswitch® software, including the G4 web-based apps, Independent Farmers Bank (IFB) is upgrading from EZswitch® Plus to EZswitch® G4 to connect their Fiserv Precision core banking system to the Shazam EFT Network.
Since 1920, the bank has consistently kept pace with evolving customer, business and compliance demands by employing the most advanced technology available to provide the best customer experience possible.
CSFi’s proprietary system integration services will ensure a seamless conversion process, resulting in no system downtime or inconvenience to IFB cardholders. The system upgrade, including implementation of CSFi’s Sentinel™ Alert Notification System and integrated support for future activation of full EMV functionality, will ensure that both the bank and its cardholders are relying upon the most advanced and secure debit card management technology available.
The incorporation of CSFi’s Sentinel alerts system will provide unattended monitoring of the core system interface, EFT network connection(s) and much more. Automated alerts can be sent by email or SMS-text to predefined staff or third party service agents at predefined times depending on the nature and type of problem detected. The alerts are escalated until the problem is resolved, improving authorization interface up-time, and reducing downtime penalties.
Their new EZswitch G4 system will enable online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, and single point of card maintenance entry as well an array of additional new features and options reducing fraud losses and streamlining management of debit card operations including:
- FraudBlock™ integrated, rules-based, real-time fraud detection and prevention system
- Advanced “drill down” transaction and cardholder research and reporting
- Automated job/task schedule management
- ATM inactivity status updates
- System health check monitoring including all connections and database status
- Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
- On-demand network denial rules
- Reconciliation subsystem
- Audits and logs of all user activity
- Support for Virtualization (VMware)
G4 Web-based apps will equip the bank with powerful front-end tools for managing their new system. Customers taking advantage of G4 report exponential improvement in ease-of-use, system navigation, transaction processing management and general system control. G4’s “at-a-glance” view of the entire switch network and intuitive navigation tools, allow any authorized G4 user to easily access and manage the full capabilities of CSFi’s flagship EZswitch® and SWITCHWARE® products.
To learn more, Register now at CSFi.com to enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel™, FraudBlock™, EMV support, Virtualization, and our entire suite of products, services and solutions.