Cleo Springs, OK: Addressing the need for real-time management capability for their debit card programs and paving the way for future EMV compliant payments processing, Cleo State Bank (CSB) is upgrading from EZswitch® Plus to EZswitch® G4 as the online interface to their Fiserv Precision core banking system and First Data Star EFT network.
Since 1900, the firm has sought to identify and implement banking solutions that provide immediate and recognizable benefits to both the bank and its customers. With four branch locations, CSB is a full service community bank offering a full suite of deposit, loan and related financial services. The deployment of EZswitch G4 in a virtualized VMware environment will provide the institution with the most powerful, secure and scalable end-to-end debit card management solution available.
In order to realize the full revenue potential of their debit card programs, the bank will also be utilizing the system’s integrated support for the First Data STAR Real-time Card Management (RTCM) interface. RTCM will enable the bank to instantly identify and leverage the current trends in card usage and system status that are key to maintaining peak operational efficiency. In the past, the bank has relied upon sending batch files at the end of the day to update the card record kept on the EFT network. Now, with implementation of CSFi RTCM, any changes to a card record performed from the bank’s core system instantly flow to CSFi’s EZswitch software and on to the STAR network.
With EZswitch G4 and RTCM, both the bank and its customers will benefit from the ability to access real-time account information including:
- Current account activity and balances
- Account transfers
- Debit card activation
- Changes in personal cardholder preferences
- Speedy resolution of transaction disputes
- Suspicious or fraudulent activity and more
In addition, the installation on a VMware platform will result in increased system redundancy, reliability and security while reducing necessary hardware investment and increasing disaster recovery capability.
CSFi’s G4 Web-based apps will provide the bank with powerful front-end tools for managing their new system, providing an “at-a glance” view of the entire debit payment network, and intuitive navigational tools that include “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, system navigation, transaction processing management and general system control as well as:
- Real-time transaction and cardholder research
- Real-time full system monitoring of all connections and database status
- Simplified automation of routine job/task scheduling and management
- Secure, single point of sign-on for multiple users with customizable roles and permissions
- Audits and logs of all user activity and more…
EZswitch G4’s wide range of proprietary features and capabilities have been globally proven to lower costs, boost revenues and improve operational efficiency.
To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information describing the features and benefits of EZswitch®, G4, EMV support, and our entire suite of products, services and solutions.