Illinois Banks Deploy EZswitch G4 4.0

Newman, IL: Longview Capital Corporation is a closely held multibank holding company dedicated to serving rural areas of central Illinois and West Central Indiana.  For over a decade, Longview Capital has relied upon CSFi to provide the most advanced technology available to support the connection between their Precision core banking systems and EFT networks.

The virtual implementation of their EMV compliant upgrade from EZswitch® Plus to EZswitch® G4  benefits both the cardholder experience and the bottom line by taking advantage of the latest EZswitch 4.0 enhancements.

EZswitch G4 base system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, single point of card maintenance entry as well as an expanding menu of additional features and options reducing fraud losses and streamlining management of debit card operations:

  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and job/task schedule managing
  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel II Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules
  • ATM Inactivity Alerts
  • Stand-in authorization using a positive balance file (PBF) and/or card limits
  • Secure, single point of card maintenance entry
  • System health check monitoring including all connections and database status
  • Reconciliation subsystem
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more….

G4 Web-based Apps

The G4 web-based apps intuitive navigational tools enable every user to easily employ the new system’s full capabilities; including at-a-glance real time system wide monitoring and advanced card maintenance and transaction research and reporting.

Register now at to enable access to our web resources. Gain access to brochures, videos and additional information describing the features and benefits of EZswitch®, G4, EMV support, FraudBlock™, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /April 27, 2020 /News /0 Comment Read More

Counterfeit Control Mandate

The ECB Lays Down the Law

To protect the integrity of EURO banknotes, the European Central Bank (ECB) has issued mandates describing currency management protocols.

The word FAKE in red with a rubber stamp appearance

The ECB measures are deemed necessary to protect Euro banknotes against counterfeiting and require ATM operators within the Euro area to withdraw from circulation all Euro banknotes known or suspected to be counterfeit.

ECB Article 6 Terms of Reference provides details of different note categories, how each is defined and handled, and actions to be taken regarding the traceability of banknotes classified as, or suspected to be, counterfeit.

CSFi and SWITCHWARE® already support ECB certified NCR cash deposit solutions compliant with Article 6 of the European Central Bank (ECB) Council Regulations. Support for Diebold Nixdorf solutions, once certified, is imminent.

SWITCHWARE support for both NCR and Diebold Nixdorf solutions includes customizable ATM Electronic Journal and customer receipt mnemonics accounting for all notes seized at the ATM.

Contact Us for more information on how SWITCHWARE® solutions can deliver personalized service to your ATMs.

By : Sales and Marketing /April 18, 2020 /News /Comments Off on Counterfeit Control Mandate Read More

Discontinued Support for IE in Future G4 Web Apps

Since many of our customers rely upon Microsoft products in their data centers, CSFi has continued to provide support for Microsoft’s legacy web browser, Internet Explorer. Now that Windows 7 is no longer supported the new Microsoft Edge browser has become the standard browser available for Windows, version 8 and onward. As a result of this change, CSFi intends to discontinue support for IE with our G4 web apps. Customers already using CSFi G4 web apps versions 1.5 and earlier will continue to receive support for IE. In cooperation with Microsoft’s policy to discontinue support for Internet Explorer, the upcoming release for G4 web apps (version 1.6 and onward) will no longer offer support for Internet Explorer. Our customers are encouraged to begin making the transition from this unsupported web-browser to a supported one. Supported browsers include the latest versions of:

Happy Guy sitting at a desktop computer with browser icons for Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari.
  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge

Related information on this subject can be found here:

By : Sales & Marketing /April 09, 2020 /EZswitch, News, SWITCHWARE /0 Comment Read More

G4 1.4 Update

Keep your G4 payment processing platform optimized with latest updates from CSFi. With Version 1.4 just released and V 1.5 just around the corner it pays to stay abreast of the latest developments.

G4 Web Apps Version 1.4, Unleash the Power. For Switchware and EZ Switch

Version 1.4 enhancements and improvements include:

Additional and enhanced Network Status Icons
Enhanced ATM load, Unload and Reload Commands
Creation of a General Ledger Tab for ATM records
Added “General Notes” section to ATM records
And much more…

Log in Now at to download full details on all of the improvements in G4 Version 1.4

By : Sales and Marketing /March 23, 2020 /Announcements, News /0 Comment Read More

Contactless Limits

Close up of person hovering contactless card over a POS device.

Globally established as a safe, highly secure and popular payment method, more and more merchant payment terminals include a contactless payment symbol indicating that NFC payments can be made at the terminal.  

Contactless or Near Field Communication (NFC) payment methods include bank issued debit/credit contactless cards, key fobs, mobile devices (using Apple Pay, Samsung Pay, Google Pay, Fitbit Pay, etc.) or any financial institution’s mobile application with contactless support. 

Faster and more secure than transactions performed using dip or swipe contact cards, contactless NFC transactions are performed by consumers placing a contactless card or device within two inches of a contactless device to initiate their payment. While Contactless payment transactions have the same protection as chip and PIN payments, a contactless NFC transaction can be conducted without entering a PIN which has some inherent risks associated with it. 

SWITCHWARE® support of contactless payment transactions allows for the unique identification of contactless transactions from acquiring payment terminals. By identifying these transactions, SWITCHWARE allows financial institutions to implement customized cardholder transaction limits, including daily, and per transaction PIN-less limits on NFC transactions purchases and withdrawals.

When these limits are reached, the financial institution has the ability to reject the transaction authorization request or force the cardholder to perform a “contact” transaction with a PIN reducing fraud and mitigating risk. In some regions of the world, including Europe), Visa and MasterCard are also supporting more stringent measures for tracking and managing contactless transactions.  Under the more stringent measures, once a Low Value Transaction (LVT) limit is reached (established by the card issuer), the issuer can respond with a specific decline code instructing the cardholder to enter a PIN on a PIN entry device (PED) instead of requiring an additional tap at the PED or the need to perform a chip and PIN transaction.  

Contact Us for more information on CSFi Contactless Limits Support and Visit to for additional CSFi POS and mPOS support solutions of potential benefit to your enterprise.

By : Sales and Marketing /March 22, 2020 /Featured News, News /0 Comment Read More

Middle East Banks Deploy SWITCHWARE SSL/TLS Encryption

Boubyan Bank and Abu Dhabi Islamic Bank are now live with SWITCHWARE® SSL/TLS Encryption for their networks of NCR ANDC-driven ATMs. As the only SSL/TLS solution fully integrated with SWITCHWARE, both Banks now rely upon CSFi’s SSL/TLS solution for end to end encryption between SWITCHWARE and all connected devices. CSFi strongly recommends that customers make the move to TLS 1.2 as soon as possible.

security lock in circles representing encryption of data.

Encrypting All Endpoints is the Key

The most important aspect of securing the communications channel for an ATM is to maintain high levels of availability which banks expect from their ATM network. Using SSL/TLS 1.2 provides a secure means to satisfy PCI requirements for encrypting transmission of cardholder data across open, public networks.

SWITCHWARE® SSL/TLS provides a way to encrypt all communications between the ATM and the host. This security measure is essential to meeting the mandated standards set by the PCI Security Standards Council specifically for ATMs located in open, public networks. NCR Secure TLS Communications products can be used in conjunction with CSFi’s SSL/TLS feature to provide total encryption for your ATM network.

● Endpoint authentication of data delivery
● SSL data encryption confidentiality
● Message integrity and validation
● Certificate verification between endpoints (ATMs and SWITCHWARE®)
The benefits of CSFi’s SSL/TLS solutions over other solutions:
● The only SSL/TLS solution fully integrated with SWITCHWARE®
● No additional hardware acquisitions or purchases required to operate
● Fewer operational components equals less complexity
● A single system required for the initial setup and all future management
● Fits into existing high availability deployment and architecture
● No third party interfaces required between the ATM network and SWITCHWARE
● No third party interfaces required to be licensed
● No additional third parties required for support
● Eliminate the impersonation of an endpoint (ATM, POS, network, etc.)
● Secure the contents of the message using encryption
● Provide fast and reliable data security
● Ensure data values have not been manipulated
● Prevent SSL replay attacks, truncation attacks and SSL key renegotiation
● Avoid very costly data breaches and resulting loss of reputation
● Maintain customer confidence in your ATM delivery channel
● Avoid clear data in your private network when using a third party solution

The Demand for Encrypted Communications

There are many reasons financial institutions should use encrypted communications. Protection against logical attacks against ATMs is among them.

SSL/TLS encryption has proven effective in protecting against:
● Man-in-the-Middle Attack
● Network Cable Skimming Attack
● Host Emulation Attack
● Replay Attack
● Truncation Attack

Learn more about how CSFi can secure your ATM communications network using SSL/TLS 1.2

Contact your CSFi account executive to arrange for a review of your ATM data security protocols. Ensure that they conform to industry best practices for secure communications.

By : Sales and Marketing /March 03, 2020 /Announcements, News /0 Comment Read More

Predictive Alerting Feature

MEMA Void pattern Detection Tool

Designed to streamline the management and monitoring of card initiated transactions, MEMA (Modified Exponential Moving Average) is CSFi’s proprietary tool allowing users to set and track threshold values on void code occurrences.

Preinstalled in every version of SWITCHWARE®  powerful MEMA functionalities enhance the cardholder experience by ensuring financial institutions are aware of potential problems before they receive a customer call. Alerts can be sent to designated staff or third party agents at specific times depending on the type and severity of issue detected. Alerts will be escalated until the condition is resolved.

How does it work?

MEMA allows customized configuration of void code tracking and alert parameters. Implementation of MEMA functionality enables real-time tracking, analysis and proactive resolution of individual or grouped decline code occurrences. When specified code occurrences exceed thresholds, alert messages can be sent to designated recipients through the Sentinel™ Alert Notification System.

Users can combine void codes, frequency and authorizer information to pinpoint and rectify problems impacting the revenue stream and customer experience important to every financial institution.

How to Implement MEMA in SWITCHWARE®

As MEMA is preinstalled with SWITCHWARE, there are no additional scripts or procedures required. MEMA rules and alert parameters are configured using SWITCHWARE’s system manager client application.

Functions & Benefits:

  • Proactive system monitoring and void code pattern detection
  • User-defined customizable alert thresholds
  • Real-time pattern detection
  • Staff can be notified of impending problems before customers are affected
  • Proactive measures can be taken to insulate customers from potentially widespread problems
  • Alert notification of recurring void code patterns when using Sentinel™

For more information on how MEMA implementation can benefit your operating environment, Register now and Contact Us at Once registered, users have access to brochures, videos and additional information describing the features and benefits of SWITCHWARE® and our entire suite of products, services and solutions.

By : Sales and Marketing /February 26, 2020 /Featured News, Highlighted Feature, News, SWITCHWARE /0 Comment Read More