Announcements

G4 1.4 Update

Keep your G4 payment processing platform optimized with latest updates from CSFi. With Version 1.4 just released and V 1.5 just around the corner it pays to stay abreast of the latest developments.

G4 Web Apps Version 1.4, Unleash the Power. For Switchware and EZ Switch

Version 1.4 enhancements and improvements include:

Additional and enhanced Network Status Icons
Enhanced ATM load, Unload and Reload Commands
Creation of a General Ledger Tab for ATM records
Added “General Notes” section to ATM records
And much more…

Log in Now at CSFi.com to download full details on all of the improvements in G4 Version 1.4

By : Sales and Marketing /March 23, 2020 /Announcements, News /0 Comment Read More

Middle East Banks Deploy SWITCHWARE SSL/TLS Encryption

Boubyan Bank and Abu Dhabi Islamic Bank are now live with SWITCHWARE® SSL/TLS Encryption for their networks of NCR ANDC-driven ATMs. As the only SSL/TLS solution fully integrated with SWITCHWARE, both Banks now rely upon CSFi’s SSL/TLS solution for end to end encryption between SWITCHWARE and all connected devices. CSFi strongly recommends that customers make the move to TLS 1.2 as soon as possible.

security lock in circles representing encryption of data.

Encrypting All Endpoints is the Key

The most important aspect of securing the communications channel for an ATM is to maintain high levels of availability which banks expect from their ATM network. Using SSL/TLS 1.2 provides a secure means to satisfy PCI requirements for encrypting transmission of cardholder data across open, public networks.

SWITCHWARE® SSL/TLS provides a way to encrypt all communications between the ATM and the host. This security measure is essential to meeting the mandated standards set by the PCI Security Standards Council specifically for ATMs located in open, public networks. NCR Secure TLS Communications products can be used in conjunction with CSFi’s SSL/TLS feature to provide total encryption for your ATM network.

SWITCHWARE® SSL/TLS functions:
● Endpoint authentication of data delivery
● SSL data encryption confidentiality
● Message integrity and validation
● Certificate verification between endpoints (ATMs and SWITCHWARE®)
The benefits of CSFi’s SSL/TLS solutions over other solutions:
● The only SSL/TLS solution fully integrated with SWITCHWARE®
● No additional hardware acquisitions or purchases required to operate
● Fewer operational components equals less complexity
● A single system required for the initial setup and all future management
● Fits into existing high availability deployment and architecture
● No third party interfaces required between the ATM network and SWITCHWARE
● No third party interfaces required to be licensed
● No additional third parties required for support
● Eliminate the impersonation of an endpoint (ATM, POS, network, etc.)
● Secure the contents of the message using encryption
● Provide fast and reliable data security
● Ensure data values have not been manipulated
● Prevent SSL replay attacks, truncation attacks and SSL key renegotiation
● Avoid very costly data breaches and resulting loss of reputation
● Maintain customer confidence in your ATM delivery channel
● Avoid clear data in your private network when using a third party solution

The Demand for Encrypted Communications

There are many reasons financial institutions should use encrypted communications. Protection against logical attacks against ATMs is among them.

SSL/TLS encryption has proven effective in protecting against:
● Man-in-the-Middle Attack
● Network Cable Skimming Attack
● Host Emulation Attack
● Replay Attack
● Truncation Attack

Learn more about how CSFi can secure your ATM communications network using SSL/TLS 1.2

Contact your CSFi account executive to arrange for a review of your ATM data security protocols. Ensure that they conform to industry best practices for secure communications.

By : Sales and Marketing /March 03, 2020 /Announcements, News /0 Comment Read More

Boubyan Bank is Live with G4 Web Applications

Boubyan Bank logo

In order to streamline operations and simplify monitoring and management of today’s and tomorrow’s payments technologies, Boubyan Bank is live with G4 Web-based applications as the new front end interface for their existing SWITCHWARE® payment authorization and transaction switching system.

Since its inception in 2004, Boubyan Bank has been recognized for its customer service excellence, rapid growth and cutting-edge digital banking facilities. Since 2011 the bank has relied upon CSFi to streamline management of their ATMs and debit card issuing and acquiring environment and is now taking advantage of G4 Web-based apps to further lower costs, boost revenues, and improve operational efficiency.

G4 Web-based Applications

Providing the bank with powerful tools for managing their system, the G4 Web-based “at-a glance” view of the entire debit payment network includes intuitive navigation tools and “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time ATM Monitoring
  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions
  • Advanced card maintenance and transaction research reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

The ability to accommodate the latest innovations in profit maximizing technology is more important than ever. Contact CSFi to learn more about incorporating the transaction processing power, scalability and functionalities of SWITCHWARE® with G4 Web-based Apps in your unique ATM operating environment.

By : Sales and Marketing /November 04, 2019 /Announcements, News /0 Comment Read More

Border State Bank is Live with EZswitch G4 and Star EFT

Greenbush, MN: Dedicated to employing the most advanced technology available to provide the best customer experience possible, Border State Bank has upgraded from EZswitch® 2012 to EZswitch® G4. The new online interface connecting the bank’s Fiserv Precision core banking system to the Star EFT network enables implementation of a host of new EZswitch features proven to lower costs, boost revenues, and improve operational efficiency.

Established in 1935, the bank has remained dedicated to meeting the evolving banking needs of Minnesota residents and businesses for nearly 85 years. Now, with 9 branches and total assets exceeding $600 million, the bank continues a long tradition of exceeding customer expectations.

The virtualized VMware upgrade to EZswitch G4 improves operational efficiency and the cardholder experience by taking advantage of the latest features and enhancements to EZswitch software; including the latest version of Sentinel™ II supporting a new Windows service environment and greater system redundancy for high availability.

The G4 platform provides a highly customizable solution for institutions aiming to minimize costs, expand revenue sources, and maximize data and transactional security. The systems features and options for reducing fraud losses and streamlining management of debit card operations include:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™ II Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT network connection(s) through email and SMS-text notification
  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and automated job/task schedule managing
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules for immediate protection against a wide range of fraud sources
  • Stand-in authorization using a positive balance file (PBF) and/or card limits (the system will authorize using a PBF or card limits when the host authorizing system is unavailable)
  • Secure, single point of card maintenance entry
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Reconciliation subsystem
  • System health check monitoring including all connections and database status
  • Automated job/task schedule management
  • Integrated support for full EMV functionality
  • Audits and logs of all user activity and much more…

G4 Web-based Applications

The EZswitch® G4 upgrade ensures that the bank and its cardholders rely on the most secure and scalable end-to-end debit card management solution available. Providing a real-time graphical “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

See for Yourself

Contact Us to view G4 in action. See why customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control.

Learn more, Register now at CSFi.com and enable access to our web resources. Registered, users can view brochures, videos and additional information describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /October 25, 2019 /Announcements, News /0 Comment Read More

GBTI is Live with G4 Web-based Applications

Georgetown, Guyana: Guyana Bank for Trade and Industry Ltd. (GBTI) has a rich and successful history of over 170 years that began with the establishment of the first commercial bank in British Guiana. In keeping with their mission to provide efficient and quality services to both depositors and entrepreneurs through the harnessing of state-of-the-art technology, GBTI has installed and implemented G4 Web-based Applications as the new front end interface for their existing SWITCHWARE® production environment.

GBTI logo

With 12 branch locations and over $107 billion dollars in assets, GBTI is Guyana’s number one banker. They provide a full range of modern commercial banking services including Direct and Mobile Banking, a countrywide network of ATMs and more than 235 Point of Sale merchant locations. GBTI has been relying upon CSFi and SWITCHWARE to optimize performance of their ATM network and transaction processing environment for nearly 35 years.

G4 Web-based applications

Providing a graphical “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigation tools will enable every user to easily utilize their system’s full capabilities, including:

  • Real-time ATM Monitoring
  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions
  • Advanced card maintenance and transaction research reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

Globally proven to lower costs, boost revenues, and improve operational efficiency, the upgrade to the G4 web-based applications ensures that the bank and its cardholders are relying on the most secure and scalable ATM driving and debit card management solution available. To learn more, Register now at CSFi.com and enable access to our web resources. Once registered, users have access to brochures, videos and additional information describing the features and benefits of SWITCHWARE®, G4 Web-Based Apps, and our entire suite of products, services and solutions.

By : Sales and Marketing /October 16, 2019 /Announcements, News /0 Comment Read More

Citizens Bank Now Live with EZswitch G4 and the Shazam EFT Network

Citizens Bank logo

Kilgore, TX: Citizens Bank is now live with EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Shazam EFT network.

First chartered in 1949, and a CSFi customer since 2003, Citizens Bank’s hometown approach to banking has long been focused on devotion to community and personalized service. With 5 full service Banking Center locations, the bank’s customers have access to a full array of financial services and products.

Globally proven to lower costs, boost revenues, and improve operational efficiency, the upgrade from CSFi’s EZswitch® 2010 Plus to EZswitch® G4 ensures that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available. The installation also included implementation of CSFi’s Sentinel II Alert Notification System, and integrated support of EMV functionality.

G4 Web-based Applications

Providing the bank with powerful front-end tools for managing their new system, the G4 Web-based “at-a glance” view of the entire debit payment network includes powerful and intuitive navigation tools including “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

Additional EZswitch G4 system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, and single point of card maintenance entry as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™  II Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand G4 Network Denial Rules
  • Support for multiple ATM/EFT/core banking systems and third party network connections
  • ATM inactivity status updates
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more, Register now at CSFi.com and enable access to our web resources. Once registered, users have access to brochures, videos and additional information describing the features and benefits of EZswitch®, G4, Sentinel™, FraudBlock, EMV support, and our entire suite of products, services and solutions.

By : Sales and Marketing /August 14, 2019 /Announcements, EZswitch, News /0 Comment Read More

American First National Bank is Live with EZswitch G4

Houston, TX: With nearly $1.6 billion in assets and 17 interstate branches, American First National Bank seeks to become the leading Asian-American owned financial institution within the United States. In an effort to accomplish that goal, the bank has chosen EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Elan EFT network.

Since 2012 the bank has relied upon CSFi to streamline card operations and is now taking advantage of the latest EZswitch enhancements including G4 Web-based apps. Their new online interface introduces a host of new features proven to lower costs, boost revenues, and improve operational efficiency.

As a commercial bank moving forward to meet every banking need, American First National Bank chose a Virtual Implementation of EZswitch G4 as the best choice to exceed customer expectations and increase shareholder profitability.

The immediate and recognizable benefits to both the bank and its customers will include an improved cardholder experience with integrated support for full EMV functionality, improved data and transaction security, and many additional features and options including:

G4 Web-based Applications

Providing an “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools will enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

The upgrade to EZswitch® G4 ensures that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /March 26, 2019 /Announcements, EZswitch, G4 Web-based Apps, News, SWITCHWARE /0 Comment Read More

SWITCHWARE 4.0 Validated for PA-DSS v3.2

PCI Security Standard Council logo

CSFi has achieved PA-DSS v3.2 payment application validation for SWITCHWARE® 4.0. In the wake of growing electronic transaction fraud and data leakage, the PCI Security Standards Council, has updated industry-wide standards to improve authentication, third party accountability and software design. The PA-DSS validation was conducted by SISA, a PA-QSA Payment Application Quality Assessor company. For a full list of PA-DSS validated payment applications please click here.

By : Sales and Marketing /March 06, 2019 /Announcements, News, SWITCHWARE /0 Comment Read More

CSFi Completes NCR Edge 10 Certification

Windows 10 logo

The Clock is Ticking

The longer an ATM sits without updated security patches and updates, the more vulnerable it becomes. On January 14, 2020 Microsoft will end support for Windows 7. CSFi has long been collaborating with strategic partners and global customers to ensure that the migration to Windows 10 is as seamless as possible.

Today and Tomorrow

Designed to simplify the monitoring and management of today’s and tomorrow’s emerging payments technologies, CSFi’s SWITCHWARE® G4 and EZswitch® solutions are well positioned to support the migration to Windows 10. SWITCHWARE G4 and SWITCHWARE® Version 3.12 desktop applications have already been certified as Windows 10 compatible and have recently completed NCR Edge 10 certification.

Avoid Negative Consequences

The ability to deploy the latest innovations in technology is key to maintaining a safe and secure environment. Running an unsupported operating system is not advisable for a host of reasons. The upgrade to Windows 10 should be viewed as an opportunity to embrace the latest in future software innovation. Able to interface with virtually any “open standards” third party application or EFT connection, CSFi solutions allow for easy integration with “best of breed” legacy or future additions to an electronic payments operating environment.

For more information about the dangers of running an unsupported operating system and easing your migration to Windows 10, Contact CSFi today.

By : Sales and Marketing /February 28, 2019 /Announcements, News /0 Comment Read More