Announcements

Farmers State Bank of Calhan is Live with EZswitch G4 and STAR EFT

fsb-calhanCalhan, CO: Dedicated to employing the most advanced technology available to provide the best customer experience possible, Farmers State Bank of Calhan (CO) is live with EZswitch® G4. The new online interface connecting the bank’s Finastra Phoenix core banking system to the STAR EFT network which enables a host of new EZswitch features proven to lower costs, boost revenues, and improve operational efficiency.

Established in 1918, the bank has remained dedicated to meeting the evolving banking needs of local Colorado residents and businesses for several decades. With 3 branches the bank continues a long tradition of exceeding customer expectations.

The virtualized VMware install of EZswitch G4 improves operational efficiency and the cardholder experience by taking advantage of the latest features and enhancements. The solution includes CSFi’s latest version of Sentinel™ alert notification solution that supports a new Windows service and provides a greater system redundancy for high availability.

The G4 platform provides a highly customizable solution for institutions aiming to minimize costs, expand revenue sources, and maximize data and transactional security. The systems features and options for reducing fraud losses and streamlining management of debit card operations include:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™ Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT network connection(s) through email and SMS-text notification
  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and automated job/task schedule managing
  • On-demand ATM/EFT Network Denial Rules for immediate protection against a wide range of fraud sources
  • Stand-in authorization using a positive balance file (PBF) and/or card limits (the system will authorize using a PBF or card limits when the host authorizing system is unavailable)
  • Secure, single point of card maintenance entry
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Reconciliation subsystem
  • System health check monitoring including all connections and database status
  • Automated job/task schedule management
  • Integrated support for full EMV functionality
  • Audits and logs of all user activity and much more…

G4 Web-based Applications

The EZswitch® G4 upgrade ensures that the bank and its cardholders have the most secure and scalable end-to-end debit card management solution available. Providing a real-time graphical “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

See for Yourself

Contact Us to view G4 in action. See why customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control.

Learn more, Register now at CSFi.com and enable access to our web resources. Registered, users can view brochures, videos and additional information describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales & Marketing /October 07, 2021 /Announcements, Featured News, News /0 Comment Read More

CSFi Certifies NCR’s Activate Enterprise 3.2

Maximum Deployment Versatility in One Application

Working in conjunction with NCR, CSFi certified NCR’s latest ATM/ITM Activate Enterprise 3.2 software used for control and management of the ATM/ITM device, including the definition of stateless ATM screens sent from the host system in a standard download. CSFi laboratory ATMs were updated by NCR to complete the certification process. Activate Enterprise is NCR’s solution for consolidating the legacy programs of Aptra EDGE and the ITM USN software into one application which can be installed on both ATMs or ITMs.

All in One…Three Modalities

  • Traditional ATM  
  • Interactive Teller Machine (ITM) with remote video teller assistance
  • In-branch Assistance (Tablet)

Compatible with Microsoft Windows® 7 and 10 operating systems, Activate Enterprise is currently available only in the United States, and offers true integration of the self-service channel with current infrastructure to achieve unmatched levels of availability, security and functionality.

Click here to view   

For more information on how SWITCHWARE may benefit your unique operating environment to integrate with NCR’s latest solutions contact your CSFi account representative or Sales department today.

By : Sales and Marketing /January 26, 2021 /Announcements, Interactive Teller Machines, News /0 Comment Read More

International Bank of Commerce Deploys G4 Web-Apps

In order to streamline operations and simplify monitoring and management of today’s and tomorrow’s payments technologies, International Bank of Commerce (IBC)  is live with G4 Web-based applications as the new front end interface for their SWITCHWARE® card and ATM management production environment.

International Bank of Commerce
International Bank of Commerce

Founded in 1966 to meet the needs of small businesses in Laredo, Texas, IBC now serves as the flagship bank of International Bancshares Corporation. Since its opening, IBC Bank has grown from less than $1 million in assets to more than $12.2 billion, making it one of Texas’ largest holding companies. Since 2011 the bank has relied upon CSFi to streamline management of their ATMs and debit card issuing and acquiring environment and is now taking advantage of SWITCHWARE G4 to further lower costs, boost revenues, and improve operational efficiency.

G4 Web-based Applications

Providing the bank with powerful tools for managing their system, the G4 Web-based “at-a glance” view of the entire debit payment network includes intuitive navigation tools and “hover-over” and “drill-down” research capabilities. Customer’s taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time ATM Monitoring
  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions
  • Advanced card maintenance and transaction research reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

The ability to accommodate the latest innovations in profit maximizing technology is more important than ever. Contact CSFi to learn more about incorporating the transaction processing power, scalability and functionalities of SWITCHWARE® with G4 Web-based Apps in your unique ATM operating environment.

By : Sales & Marketing /December 22, 2020 /Announcements, G4 Web-based Apps, News /0 Comment Read More

National Bank of Bahrain Deploys Pilot Tokenization Program

Manama, Bahrain: National Bank of Bahrain (NBB) is now live with a tokenization pilot (via the Bahraini-based Benefit switch network) for both debit and credit card applications using their employees. Token life cycle and token transaction authorization is fully functional. NBB will expand their pilot to include cooperating business users before release to their entire customer base. Recently live with SWITCHWARE® for Linux, NBB has been a CSFi customer for over 35 years.

National Bank of Bahrain
National Bank of Bahrain

Tokenization Summary

Tokenization is the process of protecting sensitive data by replacing it with an algorithmically generated number called a token. Often, tokenization is used to prevent credit card fraud. In credit card tokenization, the customer’s primary account number (PAN) is replaced with a series of randomly-generated numbers, which is called the “token.” These tokens can then be passed through the internet or the various wireless networks needed to process the payment without actual bank details being exposed. The actual bank account number is held safe in a secure token vault. Payment experts are seeing more and more organizations moving from encryption to tokenization as a more cost-effective (and secure) way to protect and safeguard sensitive information. One of the most widespread uses of tokenization today is in the payments processing industry. Tokenization allows users to store credit card information in mobile wallets, ecommerce solutions and POS software to allow the card to be recharged without exposing the original card information. Tokenization replaces sensitive cardholder detail with a stand-in token. This helps secure the customer’s bank account details in credit card and ecommerce transactions. Unlike data that is encrypted, tokens are not mathematically reversible with a decryption key and PAN data is never displayed.

To learn more about the potential benefits of tokenization for your enterprise, Register Now and Login to view the CSFi Whitepaper. Search the CSFi website for any topic of professional interest.

By : Sales and Marketing /November 02, 2020 /Announcements, News /0 Comment Read More

Abu Dhabi Islamic Bank is Live with a New SWITCHWARE® Direct Interface to Visa International

A customer of CSFi since 1998, Abu Dhabi Islamic Bank (ADIB) is live with a new SWITCHWARE® direct interface to Visa International complementing their existing SWITCHWARE direct interface to MasterCard.  ADIB is one of the leading banks in the United Arab Emirates with additional banking operations in Iraq, Qatar and the United Kingdom. 

Value, Service and Accountability

CSFi prides itself on the length and strength of customer relationships and is proud to be associated with ADIB.  ADIB is committed to being a responsible corporate citizen and to managing its business in a way that creates value for customers, shareholders, employees and the communities in which it operates.

For more information about CSFi visit our website www.CSFi.com. Register Now and Login to view hundreds of videos, whitepapers, and other documentation describing the CSFi experience.

By : Sales & Marketing /September 14, 2020 /Announcements, News /0 Comment Read More

CSFi Establishes Direct Testing and Certification Channel with ATM Vendors

CSFi established direct VPN channels with each of the three major ATM manufacturers, Diebold Nixdorf, NCR and Hyosung. This direct approach will streamline the certification and testing process for new ATM hardware components and installed software modules on the ATM. Previously, CSFi had to rely on hardware and software delivered directly to CSFi labs in order to carry out the certification process. With a direct VPN connection, new components can be tested with SWITCHWARE in a fraction of the time. These channels are a reflection of the ongoing strong relationship that CSFi shares with all the ATM manufacturers, and our continued pursuit to provide superior solutions and services to our end-user customers.

By : Sales & Marketing /September 04, 2020 /Announcements, News /0 Comment Read More

G4 1.5 Update is Coming Soon!

The latest installment of G4-Web Version 1.5 is almost here! Our ongoing development of this popular web management tool represents CSFi’s commitment to providing our customers with superior ATM/debit payment processing and switching solutions.

G4 Web Apps Version 1.5

Version 1.5 features and enhancements include:

User “Site Wide” Administrative Enhancements
“Institution Level” User Administration
Transaction Research Enhancements
Full Cardholder Management
Full ATM Management
Management Reports (MIS)

Log in Now at CSFi.com to download full details on all the new features and improvements in G4 Version 1.5

By : Sales and Marketing /July 08, 2020 /Announcements, News /0 Comment Read More

G4 1.4 Update

Keep your G4 payment processing platform optimized with latest updates from CSFi. With Version 1.4 just released and V 1.5 just around the corner it pays to stay abreast of the latest developments.

G4 Web Apps Version 1.4, Unleash the Power. For Switchware and EZ Switch

Version 1.4 enhancements and improvements include:

Additional and enhanced Network Status Icons
Enhanced ATM load, Unload and Reload Commands
Creation of a General Ledger Tab for ATM records
Added “General Notes” section to ATM records
And much more…

Log in Now at CSFi.com to download full details on all of the improvements in G4 Version 1.4

By : Sales and Marketing /March 23, 2020 /Announcements, News /0 Comment Read More

Middle East Banks Deploy SWITCHWARE SSL/TLS Encryption

Boubyan Bank and Abu Dhabi Islamic Bank are now live with SWITCHWARE® SSL/TLS Encryption for their networks of NCR ANDC-driven ATMs. As the only SSL/TLS solution fully integrated with SWITCHWARE, both Banks now rely upon CSFi’s SSL/TLS solution for end to end encryption between SWITCHWARE and all connected devices. CSFi strongly recommends that customers make the move to TLS 1.2 as soon as possible.

security lock in circles representing encryption of data.

Encrypting All Endpoints is the Key

The most important aspect of securing the communications channel for an ATM is to maintain high levels of availability which banks expect from their ATM network. Using SSL/TLS 1.2 provides a secure means to satisfy PCI requirements for encrypting transmission of cardholder data across open, public networks.

SWITCHWARE® SSL/TLS provides a way to encrypt all communications between the ATM and the host. This security measure is essential to meeting the mandated standards set by the PCI Security Standards Council specifically for ATMs located in open, public networks. NCR Secure TLS Communications products can be used in conjunction with CSFi’s SSL/TLS feature to provide total encryption for your ATM network.

SWITCHWARE® SSL/TLS functions:
● Endpoint authentication of data delivery
● SSL data encryption confidentiality
● Message integrity and validation
● Certificate verification between endpoints (ATMs and SWITCHWARE®)
The benefits of CSFi’s SSL/TLS solutions over other solutions:
● The only SSL/TLS solution fully integrated with SWITCHWARE®
● No additional hardware acquisitions or purchases required to operate
● Fewer operational components equals less complexity
● A single system required for the initial setup and all future management
● Fits into existing high availability deployment and architecture
● No third party interfaces required between the ATM network and SWITCHWARE
● No third party interfaces required to be licensed
● No additional third parties required for support
● Eliminate the impersonation of an endpoint (ATM, POS, network, etc.)
● Secure the contents of the message using encryption
● Provide fast and reliable data security
● Ensure data values have not been manipulated
● Prevent SSL replay attacks, truncation attacks and SSL key renegotiation
● Avoid very costly data breaches and resulting loss of reputation
● Maintain customer confidence in your ATM delivery channel
● Avoid clear data in your private network when using a third party solution

The Demand for Encrypted Communications

There are many reasons financial institutions should use encrypted communications. Protection against logical attacks against ATMs is among them.

SSL/TLS encryption has proven effective in protecting against:
● Man-in-the-Middle Attack
● Network Cable Skimming Attack
● Host Emulation Attack
● Replay Attack
● Truncation Attack

Learn more about how CSFi can secure your ATM communications network using SSL/TLS 1.2

Contact your CSFi account executive to arrange for a review of your ATM data security protocols. Ensure that they conform to industry best practices for secure communications.

By : Sales and Marketing /March 03, 2020 /Announcements, News /0 Comment Read More

Boubyan Bank is Live with G4 Web Applications

Boubyan Bank logo

In order to streamline operations and simplify monitoring and management of today’s and tomorrow’s payments technologies, Boubyan Bank is live with G4 Web-based applications as the new front end interface for their existing SWITCHWARE® payment authorization and transaction switching system.

Since its inception in 2004, Boubyan Bank has been recognized for its customer service excellence, rapid growth and cutting-edge digital banking facilities. Since 2011 the bank has relied upon CSFi to streamline management of their ATMs and debit card issuing and acquiring environment and is now taking advantage of G4 Web-based apps to further lower costs, boost revenues, and improve operational efficiency.

G4 Web-based Applications

Providing the bank with powerful tools for managing their system, the G4 Web-based “at-a glance” view of the entire debit payment network includes intuitive navigation tools and “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time ATM Monitoring
  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions
  • Advanced card maintenance and transaction research reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

The ability to accommodate the latest innovations in profit maximizing technology is more important than ever. Contact CSFi to learn more about incorporating the transaction processing power, scalability and functionalities of SWITCHWARE® with G4 Web-based Apps in your unique ATM operating environment.

By : Sales and Marketing /November 04, 2019 /Announcements, News /0 Comment Read More