G4 Web-based Apps

CSFi Releases G4-Web Maker-Checker Module

The SWITCHWARE® G4-Web Maker-Checker add-on permits one person to make card record changes in the G4-web customer card management (CCM) client application and a second person to approve the change. It enhances the overall G4-web cardholder management security and experience by creating a validation mechanism. It provides dual control for strict governance, accountability and additional validation before card maintenance changes are finalized in the production system.

There are two types of user definitions:

Processors Users who initiate and perform card maintenance changes but require an Authorizer to review the changes before they are committed to the system.

Authorizers Unable to initiate changes, these users are responsible for reviewing changes, requesting corrections by the processor and committing them to production only after the review process has been successfully completed.

Maker-Checker workflow

Benefits of CSFi Maker-Checker

• Requires at least two individuals to complete a change (a processor and authorizer).
• Total user accountability
• All changes must be verified before the changes are committed to the production system
• Errors can be caught and corrected before impacting the production environment
• All change requests are audited, recorded, and available for review at any time
• Enhances card fraud detection
• As an add-on it can be easily enabled/disabled for backwards compatibility

“Maker-Checker” segregates duties. No single employee/individual can have complete control over a card maintenance action. While “the maker” (processor) inputs the modification, a second party “the checker” (authorizer) verifies the information and then approves, denies, or recommends changes/corrections back to the processor who initiated the request. No individual can perpetrate a fraudulent or mistaken modification without the checker reviewing and approving or denying it.

The Maker-Checker client module records all changes made by an identified processor including the BIN, cardholder number, change type, dates, times,  and current status of the modification process. Monitoring and administration of the authentication process is highly intuitive with color coded screen views indicating whether a change has been submitted, declined, completed or requires correction. The date that the processor performed the change and the date and identity of the Authorizer declining or approving the change is also recorded.

Contact your CSFi account executive to learn more.

By : Emily Baatz /July 20, 2021 /Featured News, G4 Web-based Apps, News, SWITCHWARE /0 Comment Read More

International Bank of Commerce Deploys G4 Web-Apps

In order to streamline operations and simplify monitoring and management of today’s and tomorrow’s payments technologies, International Bank of Commerce (IBC)  is live with G4 Web-based applications as the new front end interface for their SWITCHWARE® card and ATM management production environment.

International Bank of Commerce
International Bank of Commerce

Founded in 1966 to meet the needs of small businesses in Laredo, Texas, IBC now serves as the flagship bank of International Bancshares Corporation. Since its opening, IBC Bank has grown from less than $1 million in assets to more than $12.2 billion, making it one of Texas’ largest holding companies. Since 2011 the bank has relied upon CSFi to streamline management of their ATMs and debit card issuing and acquiring environment and is now taking advantage of SWITCHWARE G4 to further lower costs, boost revenues, and improve operational efficiency.

G4 Web-based Applications

Providing the bank with powerful tools for managing their system, the G4 Web-based “at-a glance” view of the entire debit payment network includes intuitive navigation tools and “hover-over” and “drill-down” research capabilities. Customer’s taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time ATM Monitoring
  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions
  • Advanced card maintenance and transaction research reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

The ability to accommodate the latest innovations in profit maximizing technology is more important than ever. Contact CSFi to learn more about incorporating the transaction processing power, scalability and functionalities of SWITCHWARE® with G4 Web-based Apps in your unique ATM operating environment.

By : Sales & Marketing /December 22, 2020 /Announcements, G4 Web-based Apps, News /0 Comment Read More

American First National Bank is Live with EZswitch G4

American First National Bank logo

Houston, TX: With nearly $1.6 billion in assets and 17 interstate branches, American First National Bank seeks to become the leading Asian-American owned financial institution within the United States. In an effort to accomplish that goal, the bank has chosen EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Elan EFT network.

Since 2012 the bank has relied upon CSFi to streamline card operations and is now taking advantage of the latest EZswitch enhancements including G4 Web-based apps. Their new online interface introduces a host of new features proven to lower costs, boost revenues, and improve operational efficiency.

As a commercial bank moving forward to meet every banking need, American First National Bank chose a Virtual Implementation of EZswitch G4 as the best choice to exceed customer expectations and increase shareholder profitability.

The immediate and recognizable benefits to both the bank and its customers will include an improved cardholder experience with integrated support for full EMV functionality, improved data and transaction security, and many additional features and options including:

G4 Web-based Applications

Providing an “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools will enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

The upgrade to EZswitch® G4 ensures that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /March 26, 2019 /Announcements, EZswitch, G4 Web-based Apps, News, SWITCHWARE /0 Comment Read More

Apollo Trust Company is Live with EZswitch G4

Apollo Trust

Apollo,PA:  The Kiskiminetas Valley of Pennsylvania has been home to Apollo Trust for more than 147 years. As the only locally owned community bank, they strive for excellence in financial performance in order to enhance the well being of their community, customers and employees. A CSFi Customer since 2012, the Apollo Trust Company will be continuing its legacy of excellence with an upgrade from EZswitch® 2012 to EZswitch® G4 to support an online authorization channel for ATM and debit issuer transactions. 

Installed in a virtual VMware environment, the upgraded online interface connects the bank’s Fiserv Precision core banking system to the Elan EFT network and implements a host of features proven to lower costs, boost revenues, and improve operational efficiency.

Able to accommodate virtually any EFT connection or third party interface, EZswitch G4 allows financial institutions flexibility in selection of “best-of-breed” applications to integrate into their electronic payments operating environment.

Immediate and recognizable benefits to both the bank and its customers include an improved cardholder experience with integrated support for full future EMV functionality, improved data and transaction security, and many additional features and options including:

  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and job/task schedule managing
  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel II Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules
  • ATM Inactivity Alerts
  • Stand-in authorization using a positive balance file (PBF) and/or card limits
  • Secure, single point of card maintenance entry
  • System health check monitoring including all connections and database status
  • Reconciliation subsystem
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more….

G4 Web-based apps

Providing an “at-a-glance” view of the entire debit payment network, G4 Web-based apps provide the bank with powerful front-end tools for managing their new system. A graphical view of the entire payments network and intuitive navigational tools including “hover-over” and“drill-down” capabilities afford real-time system wide monitoring, automated job/task scheduling, advanced card maintenance and transaction research and reporting, and more…enabling every user to easily utilize the new system’s full capabilities.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch® G4Sentinel, FraudBlockEMV supportVirtualization, and our entire suite of products, services and solutions.

By : Sales and Marketing /December 13, 2018 /Announcements, EZswitch, G4 Web-based Apps, News /0 Comment Read More

The Peoples Bank Upgrading to EZswitch G4

Brownstown, IN:  As a locally owned community bank dedicated to serving the needs of its small town community, The Peoples Bank has chosen EZswitch® G4 as the best choice to exceed customer expectations and increase shareholder profitability.

Committed to nurturing financial relationships since 1919, the bank knows it’s customers by name and considers them to be their most valuable asset. For a nearly a decade, they have relied upon CSFi to deliver the best in banking services to their customers and cardholders. The upgrade from EZswitch® 2010 to EZswitch G4 will enhance operational efficiency and cardholder experience by taking advantage of the latest features and enhancements to EZswitch software.

EZswitch G4 allows financial institutions to accommodate virtually any EFT connection or third party interface allowing flexibility in selection of “best-of-breed” applications and interfaces to integrate into their electronic payments operating environment.

G4 Web-based Applications

Providing the bank with powerful front-end tools for managing their new system, the G4 Web-based “at-a glance” view of the entire debit payment network will include powerful and intuitive navigation tools including “hover-over” and “drill-down” research capabilities. Customers who take advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

Additional EZswitch G4 system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance updates, single point of card maintenance entry and an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel™, FraudBlock, EMV support, and our entire suite of products, services and solutions.

By : Sales and Marketing /November 15, 2018 /EZswitch, G4 Web-based Apps, News /0 Comment Read More

American First National Bank Upgrading to EZswitch G4

Houston, TX: With nearly $1.6 billion in assets and 17 interstate branches, American First National Bank seeks to become the leading Asian-American owned financial institution within the United States. In an effort to accomplish that goal, the bank is upgrading from EZswitch® 2012 to EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Elan EFT network.

Since 2012 the bank has relied upon CSFi to enhance the cardholder experience. The bank will soon be taking advantage of the latest EZswitch features and enhancements including G4 Web-based apps and the employment of new security handling procedures within the request messages sent from SWITCHWARE® to the Precision host system. These new security procedures ensure that transaction messages have not been tampered with and are authenticated with the requesting system. The new online interface introduces a host of new features proven to lower costs, boost revenues, and improve operational efficiency.

As a commercial bank moving forward to meet every banking need, American First National Bank chose a virtual implementation of EZswitch G4 as the best choice to exceed customer expectations and increase shareholder profitability.

The immediate and recognizable benefits to both the bank and its customers will include an improved cardholder experience with integrated support for full EMV functionality, improved data and transaction security, and many additional features and options including:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • SentinelII Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT connections and more
  • On-demand ATM/EFT Network Denial Rules
  • Support for Cardholder Alerts via email and SMS-text
  • Support for multiple ATM/ EFT / core banking systems and third party network connections
  • ATM inactivity status updates
  • Stand-in authorization using a positive balance file (PBF) and/or card limits when the host authorizing system is unavailable
  • Secure, single point of card maintenance entry
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Single sign-on support for multiple users
  • System health check monitoring including all connections and database status
  • Reconciliation subsystem and more…
G4 Web-based Applications

Providing an “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools will enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

Globally proven to lower costs, boost revenues, and improve operational efficiency, the upgrade to EZswitch® G4 ensures that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /October 19, 2018 /Announcements, EZswitch, G4 Web-based Apps, News, SWITCHWARE /0 Comment Read More

Network Denial Rules for G4 Web-based Apps

Users can now block fraud using EZswitch® and SWITCHWARE® G4 Network Denial Rules.

G4 real-time on-demand Network Denial Rules provide powerful, customizable, and easily implemented network level protection against card fraud threats allowing card issuers to stop fraud before it happens. Based upon values in the ISO 8583 transaction message being sent by the EFT network, on-demand Network Denial Rules allow card issuers to easily build rules that block transactions at a global or single institution level.

Providing immediate protection against a wide range of possible fraud sources, rules can be constructed to block transactions:

  • By geographical location (state or country)
  • By searchable ISO 8583 Merchant Category list
  • By specific merchant ID number
  • By specific terminal ID number

Whether you want to immediately block transactions originating from Nigeria, the service station down the street, or every Wal-mart in California, the simple and highly intuitive Network Denial Rules interface makes it a snap.

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By : Sales & Marketing /May 05, 2017 /G4 Web-based Apps, News /0 Comment Read More

Treynor State Banking Group Upgrading to EZswitch G4

Treynor, IA: Dedicated to harnessing the power of a multi-bank operating group to provide the highest levels of technology, risk, and financial management to the communities it serves, TS Banking Group is upgrading from EZswitch® 2012 to EZswitch® G4 to connect their Fiserv Precision core to the Shazam EFT Network. Having partnered with CSFi since 2007, they realize the full potential of their debit card programs and their latest system upgrade will allow the bank to take full advantage of the features and enhancements of the EZswitch software, including the G4 web-based apps and FraudBlock Real-Time Fraud Protection System.

As a dedicated community banking group focused on upholding a community bank management philosophy, TS Banking Group was created for the purpose of acquiring community banks in the upper Midwest. The overall objective of their acquisition strategy is to expand an organization with a client-focused operating efficiency that allows for their long-term prosperity.

More Than a Group of Community Banks

The TS Banking Group sees itself as a community prosperity engine striving every day to create an increasingly positive impact on the clients and communities it serves. TS Banking Group and their cardholders will realize immediate benefits from the new system environment. The new G4 front end and integrated FraudBlock real-time fraud detection and prevention system will streamline operations, providing a single-point of entry for real-time card maintenance, transaction and cardholder research and the ability to stop card fraud before it happens.

Additionally, the virtual VMware installation of EZswitch G4 will support the Shazam EFT 78E Batch Plastics card maintenance interface and include CSFi’s Sentinel™ Alert Notification providing unattended monitoring of ATM’s, core system interface, EFT network connections and much more. The new EMV ready system will improve the Bank’s cardholder experience with real-time fraud protection, stand-in processing and support for many additional options and features.

FraudBlock™

FraudBlock™ is CSFI’s dynamic, real-time fraud detection and prevention solution designed to integrate seamlessly with EZswitch G4 to reduce fraud losses and boost cardholder confidence. The rules-based platform is flexible, highly customized, and allows construction of unlimited combinations of alert triggers and transaction validation rules through a highly intuitive interface.

FraudBlock™ features include:

  • Real-time transaction processing
  • Blocking fraud at the cardholder level
  • Unlimited on-demand network denial rules
  • Risky merchant, country and “other” category designations
  • Override features for individual cardholders
  • Easy viewing and reporting on transaction data, rules validation results, statistics and more
  • The ability to stop fraud before it happens

FraudBlock’s advanced functionalities enable the easy analysis of historical and real-time data necessary to identify suspicious activity and instantly invoke pro-active rule modifications critical to addressing emerging threats.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, EMV support, FraudBlock™, Sentinel™, Virtualization and our entire suite of products, services and solutions.

By : Sales & Marketing /December 06, 2016 /EZswitch, FraudBlock, G4 Web-based Apps, News /0 Comment Read More

National Bank of Bahrain Upgrading to SWITCHWARE® 3.12 with FraudBlock™

nbb_iconManama, Bahrain: Continuing its tradition of providing the highest level of security and convenience for their cardholders, National Bank of Bahrain (NBB) is upgrading to CSFi’s SWITCHWARE® 3.12 and FraudBlock™ real-time, rules-based fraud detection and prevention solution.

 Established in 1957 as Bahrain’s first locally owned bank, NBB has grown steadily to become the country’s leading provider of retail and commercial banking services. Market driven and customer led, the bank has consistently harnessed the latest in banking technology to deliver the most advanced, reliable and secure financial products and services available to its retail and corporate customers.

FraudBlock™

Designed to integrate seamlessly with the bank’s SWITCHWARE® ATM driving and debit card management solution, FraudBlock™ enables the screening of any card originated transactions for suspected fraud. Operating in both real-time and background near-real time modes, the real-time rules based fraud screening occurs during the processing of each transaction enabling the system to stop fraud before it happens.

The dynamic and highly parameterized nature of the system allows construction of unlimited combinations of alert triggers and validation rules. The highly intuitive client interface allows easy configuration and management of the solution to meet both current and future business requirements.

FraudBlock™ features include:

  • Real-time transaction processing and authorization
  • Blocking at the cardholder level
  • Unlimited on-demand network denial rules
  • Override features for individual cardholders
  • Risky merchant, country and “other” category designations
  • Compliance with Visa issuer rules
  • Detection of fraud based on card-not-present transactions
  • Fraud event alerting via email and SMS-text
  • Management of post-action outcomes when a rule violation occurs
  • Full client auditing and real-time transaction monitoring and research
  • Automatic logging of suspected fraud activity for future review and analysis
  • Ability to develop and disseminate ad hoc and canned fraud activity reports

TotalCARE™

The upgrade to SWITCHWARE® 3.12 and implementation of FraudBlock™ will be achieved using CSFi’s proprietary TotalCARE™ quality assurance testing and migration services. Utilizing a clone and target system to mirror the bank’s existing and future production systems, rigorous testing using proprietary CSFi utilities will certify that all compatibility, OS and application errors are identified prior to migration and ensure flawless performance in the bank’s unique operating environment.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, FraudBlock™, TotalCARE™, Sentinel™, EMV support, and our entire suite of products, services and solutions.

By : Sales & Marketing /April 22, 2016 /EMV Chipcard, FraudBlock, G4 Web-based Apps, News, SWITCHWARE /0 Comment Read More

Great Southern Bank Live with SWITCHWARE® G4 Driving ITMs and SilverLake Interface

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gsb_icon

Springfield, MO: Great Southern Bank (GSB) is now live using SWITCHWARE® G4 to drive their new NCR Interactive Teller Machines (ITM) and to interface and settle with the Jack Henry Banking core software, SilverLake, using the jXchange middleware service.

Officially certified to support the latest ATM offering from NCR, SWITCHWARE’s new connection represents the first of its kind to Jack Henry’s jXchange system. The bank is currently operating one ITM and plans to add more in February.

Featuring a services-oriented architecture on a .NET platform, SilverLakes’s jXchange provides open connectivity between Jack Henry Banking’s core and complementary third party products. The scalable and open architecture of the platform maximizes the flexibility and leveraging of existing technology investment with its proven ability to seamlessly deploy solutions resolving operational challenges posed by evolving trends in financial products, services, and technology.

Designed to provide a cost effective new channel for banks to interact with their customers, GSB’s ITM users will have a choice to either insert their ATM/debit card in a traditional ATM fashion or interact with a live bank teller. The remote teller will be able to accept deposits, dispense withdrawals, perform transfers, update account information, and perform other traditional teller services all remotely from the ITM. The migration of routine, expensive transactions from the teller counter to the ATM channel combines the benefits of personal service with lower processing costs and matches customer demand for when and where live teller services are needed.

Visit CSFi.com for a detailed description of the full features and benefits of SWITCHWARE®, G4 and support for Interactive Teller Machine technology, or contact us:

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By : Sales & Marketing /January 13, 2016 /G4 Web-based Apps, Interactive Teller Machines, News, SWITCHWARE /0 Comment Read More