Kuwait City, Kuwait: CSF International (CSFi) congratulates Boubyan Bank for its selection as a Terrapinn Cards & Payments Awards Finalist for Best Payment Initiative Middle East.
For the first time in Kuwait, customers of the bank or their designees can withdraw cash from Boubyan Bank ATMs using their Kuwait civil ID card without the need for an ATM card.
The innovative service is supported by CSFi’s SWITCHWARE® ATM driving and transaction switching solution, and enables anyone in Kuwait to withdraw funds instantly using their Smart Civil ID and authorized withdrawal code.
Key Customer Benefits:
- If an ATM card has been lost or forgotten, customers can withdraw cash from any Boubyan Bank ATM, Boubyan Bank Mobile App, or online banking service using only their valid Smart Civil ID Card and authorization code
- Customers can allow Civil ID withdrawals for payments to the unbanked (people without bank accounts) allowing them to withdraw cash from their account with using their own Civil ID and pre-authorized withdrawal codes
- The service is available 24/7, during weekends, holidays, and after normal bank business hours
- Ability to apply for the service through the Boubyan Mobile App or online banking service