Abu Dhabi, UAE: Abu Dhabi Islamic Bank (ADIB) is live with SWITCHWARE® version 3.12 after performing a stable upgrade using CSFi’s TotalCARE services. ADIB uses SWITCHWARE® to drive more than 600 ATM machines and issue more than 1 million debit cards. Along with this major upgrade, ADIB licensed a copy of FraudBlock™ for real-time fraud protection in order to combat card-based fraud.
In 2010, ADIB rebranded itself to better meet the needs of its customer base, and renewed its promise to keep banking simple, sensible and transparent. ADIB introduced offerings and improvements through its expansions of 70 branches and large ATM network, including new offices in the United Kingdom, Qatar and Iraq. As a result, ADIB was named the number one bank in the UAE for customer service in 2011.