u/SWITCHWARE®
Enterprise Transaction Processing and Management System
u/SWITCHWARE® is an enterprise transaction processing and management system that provides in-house ATM driving and POS terminal support. The primary purpose of the system is to perform transaction processing and routing decisions, sending on-us transactions to a primary authorizer, switching foreign transactions to EFT networks, standing in when the primary core system authorizer is unavailable and performing processing decisions according to predetermined financial institution settings. Additional functions include; transaction logging and switching, ATM/debit card file management, EMV smart card support, an HSM interface for cryptographic functions including PIN validation, remote key loading, MIS reporting, ATM/EFT monitoring and automated alert notification. An example of u/SWITCHWARE's System Monitor client application (serving as a command center for monitoring ATM/EFT operations) is below.
Functions:
- Transaction switching and routing
- In-house ATM terminal driving
- In-house POS terminal driving
- On-line core system interface
- ATM/debit card file management
- Stand-in authorization when core system unavailable
- Interfaces to regional, national and international EFT networks
- ATM/EFT network monitoring
Benefits:
- Eliminate third party at-us, on-us transaction fees
- Eliminate miscellaneous third party monthly fees
- Generate additional fee income
- In-house autonomy and control
- Personalized card functions
- Cross selling of services at the ATM
- Improved customer dispute resolution
- Faster speed to market for products and services
- Enhanced CSR information available
- Improved customer support
- Better understand your customers' usage patterns