u/SNITCH

ATM/EFT Network Monitoring and Alert Notification System

u/SNITCH™ integrates with u/SWITCHWARE®, EZswitch™ (an available option) and EZswitch™Plus to provide unattended monitoring of your ATMs, core system interface, EFT network connection(s) and the server on which u/SWITCHWARE®, EZswitch™ or EZSwitch™Plus resides.  Alerts can be sent by email, cell phone or alphanumeric pager to pre-defined staff or third party service agents at pre-defined times depending on the nature and type of problem detected.  The alerts will be escalated until the problem is resolved.

 

Highlights

Functions:

  • ATM network monitoring
  • Core system interface monitoring
  • EFT network monitoring
  • Automated alert interaction with email server
  • Contact definition
  • Alert setup
  • Status table monitoring


Benefits:

  • Proactive monitoring
  • Reduced ATM network downtime
  • Improved authorization interface uptime
  • Quick reaction times
  • Better customer service
  • Fewer downtime penalties

 

Related Information