u/SNITCH™
ATM/EFT Network Monitoring and Alert Notification System
u/SNITCH™ integrates with u/SWITCHWARE®, EZswitch™ (an available option) and EZswitch™Plus to provide unattended monitoring of your ATMs, core system interface, EFT network connection(s) and the server on which u/SWITCHWARE®, EZswitch™ or EZSwitch™Plus resides. Alerts can be sent by email, cell phone or alphanumeric pager to pre-defined staff or third party service agents at pre-defined times depending on the nature and type of problem detected. The alerts will be escalated until the problem is resolved.

Highlights
Functions:
- ATM network monitoring
- Core system interface monitoring
- EFT network monitoring
- Automated alert interaction with email server
- Contact definition
- Alert setup
- Status table monitoring
Benefits:
- Proactive monitoring
- Reduced ATM network downtime
- Improved authorization interface uptime
- Quick reaction times
- Better customer service
- Fewer downtime penalties
Related Information
