TotalCARE™

TotalCARE Video


TotalCARE™ provides enhanced, customer-specific testing and software migration services that go beyond the normal scope of the standard quality assurance testing and software release methods provided under the CARE™ plan. As compared to our generic test procedures, TotalCARE utilizes clone and target servers that mirror your existing and future production servers. Once established, the clone and target servers are subjected to rigorous testing using CSFi-developed utilities that ensure that the new software release will perform flawlessly in your unique operational environment.

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Plan Benefits

  • Seamless introduction of new software releases into your unique operational environment
  • Greater confidence that the new release will conform to your existing business requirements
  • Reduced staff time needed for user acceptance testing (UAT) activities
  • Faster speed to market of new software releases
  • Reduced technical support services required before, during and after the migration
  • The advantages of in-house processing with a shift of in-house responsibilities away from your staff
  • Your production systems remain undisturbed during the software migration process

 

Clone Server

A clone server is built at your site using versions of the operating system, database and CSFi software that mirrors your existing production server.

Target Server

A target server is built at your site using versions of the operating system, database and CSFi software that mirrors your new production server. 
 

Test Environment

Our DART™ utility reads your data capture files and sends the transactions to the clone server. The utility will also read the same data capture files sent to the clone server and send them to the target server. A comparison utility will then be used to compare the databases, the online interface trace logs and all batch program reports on the clone and target servers. Any discrepancies will be identified and resolved prior to implementation into your production environment.
News

Town & Country Bank selects EZswitch® 2010 (Plus)

February 3, 2012

Ravenna, NE: Town & Country Bank has selected EZswitch® 2010 to meet their future ATM/debit on-line interface needs. The solution will include an interface to the NETS network and Precision core banking system. An on-line card maintenance (OLCM) interface and transmittal of a card maintenance file will support single point of card maintenance entry.

Transact Gateway Services selects SWITCHWARE® 3.12

February 3, 2012

St. Petersburg, FL: Transact Gateway Services (TGS) has selected SWITCHWARE 3.12 for their ATM driving, transaction switching, and merchant acquiring services. TGS is an independent service operator (ISO) providing ATM and POS delivery for banks and financial institutions. Using SWITCHWARE 3.12, TGS provides the latest features for transaction processing, fraud prevention, PCI data security and advanced ATM operations.

Athens State Bank selects EZswitch® 2010 (Plus)

January 31, 2012

Athens, IL: Athens State Bank has selected EZswitch® 2010 to meet their future ATM/debit on-line interface needs. The solution will include an interface to the Shazam network and Precision core banking system. An on-line card maintenance (OLCM) interface and transmittal of Shazam's 78E batch plastics file will support single point of card maintenance entry.

United Nations Federal Credit Union chooses FraudBlock

January 19, 2012


Long Island, NY:
The United Nations Federal Credit Union (UNFCU) has selected FraudBlock to provide enhanced fraud detection and prevention capabilities not available from their existing fraud combatting solutions. One of the strongest business objectives is to use FraudBlock to provide more control over international ATM and debit transactions through more comprehensive transaction examination and velocity checking.

CSFi enters into new agreements with key business partners

January 6, 2012


Sarasota, FL:
CSFi recently entered into new strategic agreements with IBM, MasterCard and Vormetric. CSFi extended its existing OEM/ASL agreement with IBM and its existing MVP participation with MasterCard while entering into a new reseller agreement with Vormetric. The Vormetric relationship will enable CSFi to sell database encryption solutions to its worldwide clientele using Oracle as their relational database.


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Conferences

Cards Middle East
ADNEC
Abu Dhabi, UAE
May 15-16, 2012 

Jack Henry Banking Conference
Gaylord Texan
Grapevine, TX
October 16-18, 2012