Port of Spain, Trinidad and Tobago: Already relying on CSFi’s SWITCHWARE® G4 solution to manage their electronic payments environment, Republic Bank Ltd. (RBL), one of the largest and most profitable banks in the English-speaking Caribbean, will soon be adding instant EMV card issuance to the menu of customer service innovations provided by Republic Bank Ltd. (Suriname) in order to build, enhance and sustain satisfying customer relationships.
The implementation of CSFi’s SWITCHWARE real-time interface to the Entrust Datacard CardWizard® instant card issuance system aligns with RBL’s long standing belief in achieving complete customer satisfaction through service excellence. Once deployed, the new configuration will allow the bank to issue new EMV cards instantly and interface directly to SWITCHWARE to activate the cards for use.
Whether issuing a new card or replacing a lost or stolen card, instant card issuance represents a truly differentiating and customer friendly innovation enabling both new and existing customers to walk into a branch and within minutes receive a fully activated payment card.
Instant Card Issue Benefits
- Enhanced Cardholder Experience New cards are issued and activated immediately
- Enhanced Security Instant issuance eliminates the risk of cards being lost or stolen in the mail
- Lowered Costs Eliminates the cost of temporary card issuance and other shipping and handling expenses
- Increased Revenues Instant card activation facilitates immediate generation of interchange revenues
- Customer Loyalty and Retention Instant card issue acknowledges customers’ “right now” sensibilities
Easily integrated with SWITCHWARE customers’ current card issuing capabilities, CSFi’s instant card issue functionality makes it easy to add instant card issuance to any “customer-first” menu of convenient card services and features.
To learn more about Instant Card Issuance, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of Instant Card Issuance, SWITCHWARE®, G4, EMV support and our entire suite of products, services and solutions.