Hudson, WI: CSFi has completed the installation of EZswitch® G4 at First American Bank (FAB) and established the online interface between their Fiserv Precision core banking system and First Data Star EFT network. The bank is now able to utilize the system’s integrated support for the First Data Star Real-Time Card Maintenance (RTCM) interface.
Implementing CSFi’s proprietary RTCM solution, any changes to a card record performed from the bank’s core system instantly flows to EZswitch G4 and on to the First Data STAR EFT network. In the past, the bank relied upon sending batch files at the end of the day to update the card record kept on the EFT network.
In addition to providing the bank with the ability to support EMV functionality, the upgrade to EZswitch® G4 with RTCM allows First American Bank to access debit information based on real-time card activity including:
- Current account activity and balances
- Account transfers
- Interchange fee generation
- Debit card activations
- Changes in personal cardholder preferences
- Suspicious or fraudulent activity and more
EZswitch® G4 with RTCM provides a full featured, end-to-end debit card management solution. The real-time based tools incorporated in the system enable easy and immediate identification of current trends in card usage, key to maintaining peak operational efficiency and realizing the full potential of their debit programs. The ability to quickly leverage emerging trends increases card based revenues, speeds resolution of transactional disputes, and enhances the overall cardholder experience.