First American Bank is Live with EZswitch G4

First American Bank and Trust Vacherie, LA: Addressing the need for real-time management capability for their debit card programs, First American Bank & Trust is now live with CSFi’s EZswitch® G4 as the new online interface to their Fiserv Precision core banking system and First Data Star EFT network. The deployment of the new system in a virtualized VMware ESXi environment ensures that both the bank and its cardholders are relying upon the most advanced, secure and feature rich debit card management technology available.

The EZswitch G4 platform provides a highly customizable solution for financial institutions aiming to minimize costs, expand revenue sources, and maximize data and transactional security. The systems features and options for reducing fraud losses and streamlining management of debit card operations include:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT network connection(s) through email and SMS-text notification
  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and automated job/task schedule managing
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules
  • Stand-in authorization using a positive balance file (PBF) and/or card limits (the system will authorize using a PBF or card limits when the host authorizing system is unavailable)
  • Secure, single point of card maintenance entry
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Reconciliation subsystem
  • System health check monitoring including all connections and database status
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more…

Real-time Card Management (RTCM)

Phase two of the installation will include implementation of the system’s integrated support for the First Data Star RTCM interface. CSFi’s proprietary RTCM solution ensures that any changes to a card record performed from the bank’s core system will instantly flow to EZswitch G4 and on to the First Data Star EFT network.

EZswitch G4 support for First Data Star RTCM will enable the instant identification and leveraging of current trends in card usage and system status important to realizing the full revenue potential of their debit card programs including real-time access and reporting on all critical debit card activity:

  • Current activity and balances
  • Account transfers
  • Interchange fee generation
  • Debit card activations
  • Effectiveness of rewards and loyalty programs
  • Changes in personal cardholder preferences
  • Faster resolution of transactional disputes
  • Suspicious or fraudulent activity and more

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, EMV support, virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /June 06, 2018 /Announcements, EZswitch, News /0 Comment

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