News

State Bank of Eagle Butte Selects EZswitch G4

State Bank of Eagle Butte logoEagle Butte, SD:  State Bank of Eagle Butte has selected CSFi’s EZswitch® G4 as the new online interface to the Advantage (FIS) EFT network and their Fiserv Precision core banking system. Supporting an online authorization channel for ATM and debit issuer transactions, the new EZswitch G4 installation will enable the bank to enhance both operational efficiency and cardholder experience. The bank will be able to take advantage of the latest features and enhancements of EZswitch, including management of the online card maintenance interface using the Advantage (FIS) CAF/CMF Batch File.

Since opening its doors in 1960, the bank has consistently kept pace with evolving customer, business and compliance demands by employing the most advanced technology available to provide the best customer experience possible.

Features to be implemented in the new system include G4 web-based apps’ advanced card maintenance, transaction research and reporting, real-time system wide monitoring tools and CSFi’s Sentinel Alert Notification System for unattended monitoring of ATM’s, core system interface, EFT and other connections.

Highly customizable and scalable, the globally proven platform includes integrated support for future activation of EMV functionality, and will be installed in a virtual environment that reduces necessary hardware investment while providing increased security, and disaster recovery capabilities.

Providing the bank with powerful front end tools for managing their new system, CSFi’s G4 Web-based apps presents an “at-a-glance” view of the entire debit payment network and intuitive navigational tools that include “hover over” and “drill-down” research capabilities.

EZswitch G4 base functionalities, features and options for reducing fraud losses and streamlining management of debit card operations include:

  • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and job/task schedule managing)
  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand ATM/EFT Network Denial Rules
  • Stand-in authorization using a positive balance file (PBF) and/or card limits
  • Secure, single point of card maintenance entry
  • ATM inactivity status updates
  • System health check monitoring including all connections and database status
  • Reconciliation subsystem
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more…

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch® G4, Sentinel, FraudBlock, EMV support, Virtualization, and our entire suite of products, services and solutions.

By : Sales and Marketing /January 16, 2018 /EZswitch, News /0 Comment Read More

First American Bank and Trust Selects EZswitch G4

First American Bank and Trust LogoVacherie, LA: Addressing the need for real-time management capability for their debit card programs, First American Bank & Trust has chosen CSFi’s EZswitch® G4 with Real-time Card Management (RTCM) as the new online interface to their Fiserv Precision core banking system and First Data Star EFT network. The deployment of the new system in a virtualized VMware ESXi environment will provide the institution with a powerful, secure and scalable end-to-end debit card management solution.

Since 1910, First American Bank and Trust has played an integral part in the growth and prosperity of the communities they serve. Now, twenty-four branches strong, the bank continues to provide the highest quality financial service to citizens throughout Southeast Louisiana.

The EZswitch G4 platform provides a highly customizable solution for financial institutions aiming to minimize costs, expand revenue sources, and maximize data and transactional security. The systems features and options for reducing fraud losses and streamlining management of debit card operations include:

    • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
    • Sentinel Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT network connection(s) through email and SMS-text notification
    • G4 Web-based Apps real-time transaction and cardholder research and reporting, full system monitoring and  automated job/task schedule managing
    • Support for Cardholder Alerts via email and SMS-text
    • On-demand ATM/EFT Network Denial Rules
    • Stand-in authorization using a positive balance file (PBF) and/or card limits (the system will authorize using a PBF or card limits when the host authorizing system is unavailable)
    • Secure, single point of card maintenance entry
    • Advanced “drill down” capability for transaction and cardholder research and reporting
    • Reconciliation subsystem
    • Upgrades to the latest version of Red Hat and IBM Informix Express database
  • System health check monitoring including all connections and database status
  • Automated job/task schedule management
  • Audits and logs of all user activity and much more…

In order to realize the full revenue potential of their debit card programs, the bank will be utilizing the system’s integrated support for the First Data Star RTCM interface. The real-time tools incorporated into EZswitch G4 will enable the instant identification and leveraging of current trends in card usage and system status that are key to maintaining peak operational efficiency and realization of the full revenue potential of their debit card programs. Once implemented, CSFi’s proprietary RTCM solution ensures that any changes to a card record performed from the bank’s core system will instantly flow to EZswitch G4 and on to the First Data Star EFT network.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, EMV support, virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /January 12, 2018 /EZswitch, News /0 Comment Read More

PointBank is Live with SWITCHWARE G4 and First Data STAR RTCM

Point Bank LogoPilot Point, TX: PointBank is now live with SWITCHWARE® G4. The new system, deployed on a VMware ESXi platform, includes certification and implementation of First Data STAR Real-Time Card Maintenance (RTCM) functionality.

An independent locally owned bank serving the community since 1884, Point Bank currently has nine branch locations 20 ATMs and plans for future expansion.  The bank’s decision to upgrade to SWITCHWARE G4 from SWITCHWARE 3.12 was made after identifying it as the most cost effective and reliable management solution for its EMV compliant payment processing platform. SWITCHWARE G4’s support for multiple institutions, ATM/EFT networks, core banking systems and other third party applications provides Point Bank with the flexibility and scalability necessary to support any and all of the bank’s future payments processing initiatives.

SWITCHWARE G4 support for First Data Star RTCM will enable the instant identification and leveraging of current trends in card usage and system status important to realizing the full revenue potential of their debit card programs including real-time access and reporting on all critical debit card activity:

  • Current activity and balances
  • Account transfers
  • Interchange fee generation
  • Debit card activations
  • Effectiveness of rewards and loyalty programs
  • Changes in personal cardholder preferences
  • Faster resolution of transactional disputes
  • Suspicious or fraudulent activity and more

The advanced features of SWITCHWARE G4 ensure that both the bank and its cardholders are relying upon the most advanced, secure and feature rich debit card management technology available.

The G4 upgrade will continue existing support for already enabled advanced functionalities including EMV Issuing and Acquiring, FraudBlock Real –Time Fraud Prevention System, Sentinel Alerts, and support for Datacard® “CardWizard® for instant card issuance.

Providing an at-a-glance view of the entire debit payment network, the G4 front end interface’s exponential improvement in system navigation, transaction processing management, and general system control ensures that every authorized user can easily utilize the system’s full capabilities. G4 base system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel™ Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Cardless Withdrawals and Deposits
  • On-demand ATM/EFT Network Denial Rules
  • Cardholder Alerts via email and SMS-text
  • Instant Card Issuance
  • ATM inactivity status updates
  • Advanced “drill down” transaction and cardholder research and reporting
  • Secure, single point of card maintenance entry
  • Automated job/task schedule management
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE® G4, EMV support, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /January 10, 2018 /News, SWITCHWARE /0 Comment Read More

Treynor State Bank is Live with EZswitch G4 and Shazam

Treynor, IA: Dedicated to providing the highest levels of financial and risk management technology to the communities it serves, TS Bank has upgraded from EZswitch® 2012 to EZswitch® G4 to connect their Fiserv Precision core to the Shazam EFT Network. Having partnered with CSFi since 2007 to realize the full potential of their debit card programs, the new system allows the bank to take advantage of the latest options and enhancements to EZswitch software.

Installed in a virtual VMware environment, the seamless EMV ready upgrade implements support for the Shazam EFT 78E Batch Plastics card maintenance interface and includes Sentinel Alert Notification System. Additional system features and options for reducing fraud losses and streamlining management of debit card operations include:

TS Bank and its cardholders will immediately benefit from the new system. EZswitch G4’s highly intuitive navigational tools and “at-a-glance” view of the entire payments network will enable every user to easily utilize the system’s full capabilities, including:

  • Single-point of entry for real-time card maintenance and transaction and cardholder research
  • Advanced “drill-down” card maintenance and transaction research and reporting
  • Real-time system wide monitoring
  • Automated job/task scheduling

FraudBlock

CSFI’s dynamic real-time fraud detection and prevention solution is designed to integrate seamlessly with EZswitch G4 to reduce fraud losses and boost cardholder confidence. The rules-based platform is flexible, highly customized, and allows construction of unlimited combinations of alert triggers and transaction validation rules through a highly intuitive interface. FraudBlock’s ability to screen for fraud as transactions are being processed allows financial institutions to stop fraud before it happens.

Features include:

  • Real-time transaction processing
  • Blocking fraud at the cardholder level
  • Unlimited on-demand network denial rules
  • Risky merchant, country and “other” category designations
  • Override features for individual cardholders
  • Easy viewing and reporting on transaction data, rules validation results, statistics and more

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, EMV support, FraudBlock, Sentinel, Virtualization and our entire suite of products, services and solutions.

By : Sales and Marketing /November 08, 2017 /EZswitch, News /0 Comment Read More

Town & Country Bank Live with EZswitch G4

Ravenna, NE: Town & Country Bank is now live with EZswitch® G4 as the new online interface connecting their Fiserv Precision core system to the Elan EFT network.

Globally proven to lower costs, boost revenues, and improve operational efficiency, the upgrade from EZswitch® 2010 Plus to EZswitch® G4 ensures that the bank and its cardholders are relying on the most secure and scalable end-to-end debit card management solution available. The installation also included implementation of CSFi’s Sentinel Alert Notification System and integrated support for activation of full EMV functionality.

G4 Web-based Applications

Providing the bank with powerful front-end tools for managing their new system, the G4 Web-based “at-a glance” view of the entire debit payment network includes powerful and intuitive navigation tools including “hover-over” and “drill-down” research capabilities. Customers taking advantage of G4 report exponential improvement in ease of use, transaction processing management and general system control including:

  • Real-time full system monitoring of all connections and database status
  • Real-time advanced “drill down” transaction and cardholder research and reporting
  • Automated routine job/task scheduling and management
  • Secure, single point of sign-on for multiple users with customized roles and permissions

Additional EZswitch G4 system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, and single point of card maintenance entry as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel Alert Notification System providing unattended monitoring of ATM’s, core system interface EFT connections and more
  • Support for Cardholder Alerts via email and SMS-text
  • On-demand G4 Network Denial Rules
  • Support for multiple ATM/ EFT/ core banking systems and third party network connections
  • ATM inactivity status updates
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel™, FraudBlock, EMV support, and our entire suite of products, services and solutions.

By : Sales and Marketing /October 12, 2017 /EZswitch, News /0 Comment Read More

Citizens Bank & Trust Co. Live with EZswitch® G4

St. Paul, NE: The Citizens Bank & Trust Company is now live with an upgrade from EZswitch® 2012 to EZswitch® G4. The new online interface connecting the bank’s Fiserv Precision core banking system to the Elan EFT network introduces a host of new features proven to lower costs, boost revenues, and improve operational efficiency.

As a full service bank moving forward to meet every banking need, Citizens Bank & Trust chose a virtual implementation of EZswitch G4 as the best choice to fulfill their stated obligation to exceed customer expectations and increase shareholder profitability.

EZswitch G4 allows financial institutions to accommodate virtually any EFT connection or third party interface allowing for flexibility in selection of “best-of-breed” applications and interfaces to integrate into their electronic payments operating environment.

The immediate and recognizable benefits to both the bank and its customers will include an improved cardholder experience with integrated support for future activation of full EMV functionality, improved data and transaction security, and many additional features and options including:

  • FraudBlock integrated, rules-based, real-time fraud detection and prevention system
  • Sentinel Alert Notification System providing unattended monitoring of ATM’s, core system interface, EFT connections and more
  • On-demand ATM/EFT Network Denial Rules
  • Support for Cardholder Alerts via email and SMS-text
  • Stand-in authorization using a positive balance file (PBF) and/or card limits when the host authorizing system is unavailable
  • Support for multiple ATM/EFT, and other third party connections
  • Secure, single point of card maintenance entry
  • Advanced “drill down” capability for transaction and cardholder research and reporting
  • Automated job/task schedule management
  • Single sign-on support for multiple users
  • System health check monitoring including all connections and database status
  • ATM inactivity status updates
  • System health check monitoring
  • Reconciliation subsystem and more…

Providing an “at-a-glance” view of the entire debit payment network, the powerful G4 front-end’s intuitive navigational tools will enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced card maintenance and transaction research and reporting.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support, Virtualization and our entire suite of products, services and solutions.

 

By : Sales and Marketing /September 19, 2017 /EZswitch, News /0 Comment Read More

First National Bank of Trenton Live with EZswitch® G4

First National BankTrenton, TX: First National Bank of Trenton is now live with a virtual implementation of EZswitch® G4 connecting their Fiserv Precision core system to the ELAN EFT network. The seamless upgrade from CSFi’s EZswitch® 2012 to EZswitch G4 ensures that the bank and its customers are now relying on the most secure, efficient, and scalable end-to-end debit card management solution available.

Since 1901, First National Bank of Trenton has maintained a steadfast commitment to meeting the changing financial needs of their customers. Putting the customer first when considering new customer facing technology has been core to their success for well over 100 years.

The bank selected CSFi’s web-based EZswitch G4 as the most cost effective, scalable, and feature rich online interface to their Fiserv Precision core banking system and Elan EFT network. With nearly $200 million in assets and five branches, the G4 upgrade continues the bank’s long tradition of providing the very best in financial services, products and technology to its customers.

The upgrade includes enablement of CSFi’s Sentinel™ Alert Notification System providing unattended monitoring of ATMs, core system interface, EFT and other network connections. Additional system features and options for reducing fraud losses and streamlining management of debit card operations include:

  • FraudBlock™ integrated, rules-based, real-time fraud detection and prevention system
  • Stand-in authorization using a positive balance file (PBF) and/or card limits when the host authorizing system is unavailable
  • Secure, single point of card maintenance entry for multiple users
  • Support for multiple ATM/ EFT/ core banking systems and third party network connections
  • On-demand ATM/EFT network denial rules
  • ATM inactivity status updates
  • Reconciliation subsystem
  • System health check monitoring
  • Audits and logs of all user activity
  • Support for Cardholder Alerts via email and SMS-text
  • Upgrades to the latest version of Red Hat and IBM Informix Express Database

G4’s front-end highly intuitive navigational tools and “at-a-glance” view of the entire debit payment network will enable every user to easily utilize the new system’s full capabilities, including: real-time system wide monitoring, automated job/task scheduling, and advanced “drill-down” card maintenance and transaction research and reporting.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel, FraudBlock, EMV support and our entire suite of products, services and solutions.

By : Sales and Marketing /August 29, 2017 /EZswitch, News /0 Comment Read More

The First National Bank & Trust is Live with EZswitch G4

Miami, OK: Taking advantage of the latest enhancements to CSFi’s EZswitch® software, First National Bank & Trust is now live with an upgrade from CSFi’s EZswitch® Plus to EZswitch® G4. For over a century, First National Bank & Trust Company has embraced a philosophy placing customer needs, service, and security above all else.

The new online interface between their Fiserv Precision core operating system and TransFund/ELAN EFT network will streamline operations and minimize costs while maximizing data and transaction security.

Providing immediate and recognizable benefits to the bank and customers, the seamless upgrade included implementation of support for Cardholder Alerts as well as CSFi’s Sentinel™ Alert Notification System for unattended monitoring of the core system interface, EFT network connection(s) and more.

CSFi’s G4 Web-based apps will provide First National Bank & Trust with powerful front-end tools for managing their new system. A graphical “at-a glance” view of the entire payments network and intuitive navigational tools including “hover-over” and “drill-down” capabilities afford real-time system wide monitoring, automated job/task scheduling, advanced card maintenance and transaction research and reporting, and more.

EZswitch G4 base system functionalities include online ATM/debit issuer authorizations, real-time online card maintenance (OLCM) updates, and single point of card maintenance entry as well as an expanding menu of additional new features and options reducing fraud losses and streamlining management of debit card operations:

  • Support for cardholder alerts (via email and SMS text)
  • Support for multiple ATM/EFT, and other third party connections
  • ATM inactivity status updates
  • Single sign-on support for multiple users
  • System health check monitoring including all connections and database status
  • Stand-in authorization using a positive balance file (in addition to using card limits), when the host authorizing system is unavailable
  • On-demand network denial rules
  • Reconciliation subsystem
  • Audits and logs of all user activity and more…

To learn more, Register now at CSFi.com to enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of EZswitch®, G4, Sentinel™, and our entire suite of products, services and solutions.

By : Sales & Marketing /August 10, 2017 /EZswitch, News /0 Comment Read More

Republic Bank Limited to Implement FraudBlock

Port of Spain, Trinidad and Tobago: Recognizing the importance of deploying innovative solutions that anticipate customer’s future banking requirements, Republic Bank Limited (RBL) will be implementing CSFi’s FraudBlock™ real-time fraud detection and prevention solution to meet the bank’s fraud detection and prevention needs for their 1.4 million cardholders.

FraudBlock will be used to inspect electronic payment transactions passing through SWITCHWARE® from the bank’s LINX EFT network. The solution’s advanced fraud prevention capabilities and intuitive user interface will enable the easy analysis of historical and real-time data necessary to identify suspicious activity and invoke pro-active rule modifications critical to addressing emerging threats.

Since its inception as the Colonial Bank in 1837, the Republic Bank Group with total assets of nearly US $10.5 billion has become one of the largest and most profitable banks in the English-speaking Caribbean. Serving the region for over 179 years, ATM management and switching solutions for over 23 years.

FraudBlock™

FraudBlock™ is CSFI’s dynamic, real-time fraud detection and prevention solution designed to integrate seamlessly with SWITCHWARE to reduce fraud losses and boost cardholder confidence. FraudBlock will provide RBL with real-time fraud monitoring and research, and the capability to stop fraud before it happens. The highly parameterized rules-based nature of the system will allow extreme flexibility in the tailoring of functionalities to meet both current and future business requirements of the bank and its customers.

FraudBlock™ features include:

  • Real-time transaction processing and authorization
  • Management of post-action outcomes when a rule violation occurs
  • Full client auditing and real-time transaction monitoring and research
  • Automatic logging of suspected fraud activity for future review and analysis
  • Ability to develop and disseminate ad-hoc and canned fraud activity reports
  • Blocking fraud at the cardholder level
  • Unlimited on-demand network denial rules
  • Risky merchant, country and “other “category designations
  • Card level rule management and override features for individual cardholders
  • Establish acquiring rules for ATMs and POS devices
  • Special fraud rules for EMV handling (Fallback, Entry-mode, etc.)
  • Detection of fraud based on card-not-present transactions
  • Block transactions based on acquirer information (merchant, country, etc.)
  • Over 30 pre-loaded rules
  • “Rule iteration” enabling quick easy construction of new rules by simple modification of existing rules
  • Fraud event alerting via email and SMS-text
  • Easy viewing and reporting on transaction data, rules validation results and statistics and more…

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits of SWITCHWARE®, FraudBlock™, and our entire suite of products, services and solutions.

By : Sales & Marketing /July 31, 2017 /FraudBlock, News /0 Comment Read More

National Bank of Bahrain to Install ATM Remote Key Loading

Manama, Bahrain: Continuing its tradition of providing the highest level of security and convenience for their cardholders, National Bank of Bahrain (NBB) has upgraded its installation of SWITCHWARE® 3.12 to begin a project for installing SWITCHWARE® Remote Key Loading functionality.

Unlocking Efficiencies with Remote Key Enabled ATMs

Saving time and cost, SWITCHWARE’s integrated Remote Key Loading (RKL) functions with RSA authentication includes support for both Diebold’s certificate-based protocol and NCR’s signature-based protocol. Key custodians no longer need to travel long distances to load keys into the ATM.

Saving Time, Ensuring Compliance, Better Resource Allocation

New keys can be remotely injected into ATMs without the need for a physical visit. Keys can be randomly regenerated using commands sent from SWITCHWARE, encrypted with the RSA key and then downloaded to the ATM. National Bank of Bahrain staff can now be used for more productive tasks and while both the bank and its customers benefit from increased security.

Remote Key Loading Benefits

  • Centralized initial key management
  • Dynamic key exchanging
  • Elimination of physical ATM key loading
  • Better utilization of staff and resources
  • No additional hardware required
  • Utilizes existing interface to the hardware security module (HSM)

Remote Key Loading Functions

  • ATM Remote key management
  • RSA authentication
  • Thales, Futurex and Safenet HSM support
  • NCR signature-based protocol support
  • Diebold certificate-based protocol support

While fraud mitigation measures have proven invaluable, past compliance with evolving key management protocols have been difficult and expensive to implement, involving a physical visit by a minimum of two key custodians to generate and deploy new ATM keys. Now, with CSFi’s Remote Key Loading, the costs of key generation, storage, and distribution processes are dramatically reduced.

To learn more, Register now at CSFi.com and enable full access to our web resources. Once registered, users have full access to brochures, videos and additional information fully describing the features and benefits FraudBlock™, Deposit Automation, Remote Key Loading and our entire suite of products, services and solutions.

By : Sales & Marketing /June 14, 2017 /News, Remote Key Loading, SWITCHWARE /0 Comment Read More