Loyalty and Rewards
This solution is meant for financial institutions who wish to associate loyalty or reward schemes to issued cards. The loyalty management system offers scheme enrollment, point redemption and multiple loyalty counters for a single card. Rewards types may be accumulated in points, mileage, coupons, cash back, bonus or purchase refund.
SWITCHWARE® would manage the direct interfaces required for the external authorization gateways like MasterCard or Visa. Backend loyalty and reward functions would be managed by the loyalty and rewards management system.
- Acquirer processing
- Issuer processing
- Magnetic stripe support
- EMV smart card support
- Scheme enrollment
- Rewards rules and calculations
- Loyalty management functions
- Points redemption
- In-house autonomy and control
- Improved customer dispute resolution
- Faster speed to market
- Enhanced CSR knowledge
- Improved customer support services